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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Ohio
2 reviews
0 helpful votes
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The address was incorrect and Lawrence
February 26, 2020

The address was incorrect and Lawrence was able to change it and then called and confirmed it was changed

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Food arrived on time and in good condition. Everything tasted fresh and delicious.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Meat was perfect, shipping was on time and packed very well.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Shipping was on time and cakes were
February 26, 2020

Shipping was on time and cakes were fresh and delicious

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Smooth purchase and delivery and the
February 26, 2020

Smooth purchase and delivery and the cake was great!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The bagels are delicious
February 26, 2020

The bagels are delicious... it came super fast... I have a big smile on my face!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The delivery day was spot on
February 26, 2020

The delivery day was spot on. The container and the King Cake were perfect!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Fabulous steaks
February 26, 2020

Fabulous steaks. Arrived on time, frozen and well packed!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely made
February 26, 2020

Delivery was timely made. It was scheduled for a lunchtime office event on a Friday. If delivery was late, I was not sure that the event could have carried over till Monday an if the cake would have remained "fresh". Delivery came on time as promise.
Cake was excellent as well

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Everything -- from the timing of
February 26, 2020

Everything -- from the timing of delivery to the cake itself -- delicious!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The King cakes were delicious! Very happy with this purchase, thank you.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time and packaged well for travel.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The ordering and delivering were easy
February 26, 2020

The ordering and delivering were easy and perfect!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and well packaged to protect the contents. Enjoyed decorating the cake and hiding the baby.

Delicious cake.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Goldbelly went out of their way to
February 26, 2020

Goldbelly went out of their way to ensure I had my King Cake in time for a party, great customer service

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Cake delicious, delivered when promised, packaged perfectly

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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B&w crumb cakes were delivered and were
February 26, 2020

B&w crumb cakes were delivered and were as fresh as ever!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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I was happy that you stood behind the products shipped thru you. The first order was not good and so with your credit I got something that my dad liked and it was good. Thanks for standing behind your dtufg

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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It came on time, was a super easy
February 26, 2020

It came on time, was a super easy process, and was exactly how described

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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One of my orders was delivered
March 27, 2020

One of my orders was delivered successfully and enjoyed by the recipient

Date of experience: February 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States