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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was simple and easy. I received exactly what I ordered even a day earlier than expected.
Delivered when promised, recipient loved the pie, said it was one the best ever had, flakey crust & lots of blueberries in the filling
The communication was perfect. Pies were packed well and arrived in great condition.
Everything that could possibly be wonderful was better than wonderful! I made an error and Megan, in customer service, helped fix it! And at no additional charge to me. Who does that? Only Goldbelly. You've set the bar incredibly high for outstanding customer service. And the choice of foods is as varied aand affordable as anyone's taste. Goldbelly will always be my go-to!
Everything was fine. My son is nuts about the ribs so I ordered them for his bday. Delivered right on time.
Food was unique, creatively done and tasty. Delivery 1 day early.
It was an easy process and I got what I wanted in a timely manner.
Everything! Quick order and delivery! And the pies were delicious!
Great offerings that inspired me to try other things and make future purchases. The recipient really appreciated the delivery of pies and said it was the perfect thing to help her family through a hard time they were having. <3
Items arrived in great shape. Good communication when I had a problem with the order.
Good selection, great to try new foods from across the country!
Product arrived in great condition and the quality is amazing!
Special treat delivered quickly and in good condition.
Everything was good except the video promo did exactly match my experience. It tasted ok. Not the best in the world though. I still have the Peach Apple pie in my freezer I only opened the Caramel Apple pie.
The cake I ordered was delicious. It was to celebrate my granddaughter's
16th birthday. Thank you very much!
Great variety of food products. Excellent website and service
Great delivery service, quick, food still frozen solid. Excellent selection
The family I sent the Pizza's to were thrilled and the packaging was great. I will continue to use your service and watch for specials.
Everything was wonderful. Delivery was on time and packaging was great - Goldbelly did exactly what was necessary to ensure that my cake arrived intact despite the heat and humidity of Texas. You helped my brother have a great birthday gift!
Everything was perfect. She was very surprised and her kids were so excited to know it was from the cake boss. It was a precious moment. Shes a single mom (divorced) fighting cancer and taking care of her parents. Her mother just had a liver transplant plant with many ups and downs but still they stay strong. The love to watch the show and really enjoyed the cake. It was delicious not to sweet and very moist. Thank you again.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marilynn,
Thank you so much for your awesome review! We are so glad you are enjoying the service and having positive interactions with our customer service time. We're always happy to help!