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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great delivery, in damaged pie, and it is delicious.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, still completely frozen upon delivery and unpacking! Definitely will continue to order through Goldbelly, particularly during this time of confinement and social distancing!

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Everything! Your customer service is impeccable. The vendors always deliver exactly what is depicted and I have never been disappointed in the product.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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It was delivered on the day the email said it would be. There was an email sent each step of the process. It arrived in excellent shape.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
March 17, 2020

Ease of ordering. Value for the price. Well packed. No extraneous jostling damage.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Did not care much for the cheese
April 16, 2020

Did not care much for the cheese. Once it was cooked, it still seemed like it was doughy inside.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Deals like to buy two get two free is a big plus does spending $80 on two pizzas a little bit out of range I was born and raised Chicago living in Pittsburgh now so I had to have some Down Home Pizza

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
March 17, 2020

Ordering was easy. Package got here in great shape. Pizza was yummy.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Eveything went well from the delivery, to the packaging, and most importantly the cake taste so good.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and my daughter was thrilled. I'll definitely order other items

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Everything! Ribs were fantastic as were the wings.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, well packaged
March 17, 2020

Arrived on time, well packaged. Good instructions. Delicious!

Date of experience: March 17, 2020
Virginia
2 reviews
0 helpful votes
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Everything
March 17, 2020

Everything... Ease of order; notification via email of a great deal and fast delivery.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Packaged perfect Arrived two days
March 17, 2020

Packaged perfect
Arrived two days earlier then expected

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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The foodthe quick deliverythe
March 17, 2020

The food
The quick delivery
The pleasure of recipients

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Packaging and Delivery were spot on! Love this place!

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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It got here still cold with the dry ice and everything

Date of experience: March 17, 2020
Virginia
3 reviews
0 helpful votes
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The pizzas arrived on time
March 17, 2020

The pizzas arrived on time. I have not tried them yet. Looking forward to having one tonight.

Date of experience: March 17, 2020
Virginia
1 review
0 helpful votes
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Could pick the order day and it was delivered on time. Got a message when it was delivered. Also, shipped ice cream and it was still frozen on arrival and in good condition.

Date of experience: March 17, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy
March 17, 2020

Ordering was easy. I was notified when my order shipped and it arrived on the day expected.

Date of experience: March 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States