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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It's very easy to shop on Goldbelly! My blueberry pie arrived on time, still cold and delicious!

Date of experience: March 16, 2020
Virginia
2 reviews
0 helpful votes
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Customer service was wonderful
March 17, 2020

Customer service was wonderful. Miss Megan helped me to resolve an issue with the store that was supposed to ship by March 5. When the product did not come she took charge and I was able to get the product in 24 hours. Excellent customer service Norstrom Quality!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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I like the birthday candles for the cake. Thank You

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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I loved the bagels and cream cheese! They were fresh and easy to warm up!

Date of experience: March 16, 2020
Virginia
2 reviews
0 helpful votes
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Entire checkout process for a change. Finally, all worked. No emails had to be written asking for assistance.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
Follow Nora W.
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Delivery was on time, great deal and my food was delicious!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Oh my gosh, these Sfogliatellas are amazing. Without a doubt, all I can say is these are probably the best I have ever had in my 86 years. After baking them for 30 to 40 minutes, they come out with a beautiful slightly crispy crust and filled with delectable filling. I wish I could take them with me when I pass from this earth.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Everything - choices, ease of ordering, speed of delivery, quality of product, value for money.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Great food of course but the delivery was exceptional!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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I was very pleased with both the service and the product. Everything arrived on time, and as expected!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Delivery came on time
March 17, 2020

Delivery came on time. Just waiting on 2 more that should get here in a couple days..

Date of experience: March 16, 2020
Virginia
2 reviews
0 helpful votes
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Packed and wrapped well
March 17, 2020

Packed and wrapped well. Included cream cheese with a very small ice pack.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
Follow Shannon D.
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Excellent selection! Wonderful options and my daughter loved what I had sent!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
Follow Mary F.
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Received the package in good condition upon opening it a very big cake box with a pretty pink ribbon greeted me packed inside I was very pleased with the way my BLACK AND WHITE COOKIES WERE WRAPPED SO CAREFUL THANKFUL NONE WERE BROKEN I DEFINITELY WILL BE ORDERING FROM YOUR COMPANY AGAIN

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, brownies were packed perfectly

Date of experience: March 16, 2020
Virginia
4 reviews
0 helpful votes
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It arrived timely
March 17, 2020

It arrived timely. It was truly amazing. Thank you for the amazing experience in ordering Chicago style pizza.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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The order was straightforward and delivery was prompt.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
Follow Charley H.
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Everything was perfect- shipping/turn around time, packaging, cheesecake was in perfect condition and delicious!

Date of experience: March 16, 2020
Virginia
2 reviews
0 helpful votes
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Timely arrival, quality of product and taste great.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Exactly what I ordered, individually wrapped and quick delivery!

Date of experience: March 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States