On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Food was delivered perfectly and was better than expected!
Brownies were yummy and delivered as promised at a reasonable price
I was able to find my boss's favorite dessert on gold belly. She couldn't believe the surprise when I gave it to her for her birthday. With the world in chaos, this brought a smile to everyone's face. Thank you.
Everything - earlier delivery than expected and in perfect condition!
I order these all the time for special occasion
My sister was visiting over night. They were delivered in time for our evening tea. We ate them again with our morning tea. Fresh, nicely presented and so good.
The container for the pizzas had a hole in it's side and the ice had gone away with the pizzas not totally frozen. The center was hard but the outside had defrosted. Had two of them and put two in the refrigerator freezer
Product arrived in great condition and was delicious!
The ordering process was simple & quick and the food arrived on schedule
Delivery, including timely, packed securely and frozen product.
The food in general was good. Everything arrived frozen and in good shape
Have not tasted cake.
The Philly sandwiches are so so. Could get the same at any deli locally. Big disappointment.
Delivery, food was still very frozen after hours of being left outside.
IT WAS DELIVERED ON HER BIRTHDAY! That in itself was what made it special. I'm the gma in Fl and my granddaughter that I raised is in Utah!
Easy to find what I was looking for on the site. Item descriptions are good. Order tracking was helpful.
The items I ordered was exactly what it looked like online. It was also delicious.
The speed, the taste, the experience was all spectacular
Delivery was spot on, even a day early
Defrosting instructions were excellent and of course the cake was superb
Pizza was great! It would have been a 10 if it was right out of the oven and not frozen. The pizza was a 9.
The cookies were exactly as if I got them myself in NY. They came individually wrapped in the box! So yummy!
Items came in quick fashion, labeled appropriately.
Great quality.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members