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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cakes were awesome, wonderful, delicious, and make a great gift.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Clients loved the cake, free shipping, easy to order

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Shipping was packed very well and still had ice packs frozen in the package.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Better then advertised an they looked great in the advertisement

Date of experience: March 16, 2020
Virginia
3 reviews
0 helpful votes
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Everything--beautiful product, well packaged, delicious to enjoy. Thank You.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering was great and presentation fabulous! Can't wait to order again.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Food was well packed stayed cold and was delicious!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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I ordered Killer Brownies for someone as a birthday gift. They raved about the brownies- how large and fresh they were! They loved each flavor in the variety pack. I had a question with the ordered that was shipped and was assisted by Vanessa in their customer support department. Her assistance and concern with my question was so amazing. She responded to my emails quickly and always courteously. Vanessa took care of my concern and went above and beyond what I even expected. Based on the Killer Brownies and the customer support they offer, I would definitely order from Goldbelly again and my friend who received the brownies said she will order these for herself as well as gifts.
This was my first order from Goldbelly and you never know what will arrive from an online site, but I was more than satisfied with my experience and will definitely order from them again in the near future. Great job!

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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My aunt and uncle loved it
March 16, 2020

My aunt and uncle loved it. Said everything was excellent. Arrived perfectly packaged.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very easy, the product arrived on time.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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Easy process
March 16, 2020

Easy process. The products came quickly and packed well. Everything was delicious. I would absolutely send again!

Date of experience: March 16, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was on time and in case of the ribs they actually arrived a day earlier.

Date of experience: March 16, 2020
Virginia
1 review
0 helpful votes
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The order was delivered promptly and it is so tasty.

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Got exactly what I wanted and when it was promised

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered on time and extremely delicious.

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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The whole process was easy and delivery was quick, on time and the recipient loved the gift.

Date of experience: March 15, 2020
Virginia
5 reviews
0 helpful votes
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This was a gift to my children
March 16, 2020

This was a gift to my children. Delivery was right on time. They loved it.

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Every part of the experience
March 16, 2020

Every part of the experience... from ordering to delivery.

Date of experience: March 15, 2020
Virginia
2 reviews
0 helpful votes
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Excellent service
March 15, 2020

Excellent service. Delivery was earlier than expected. My son was presently surprised.

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Product was delivered quickly and was as advertised.

Date of experience: March 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States