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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything from ordering, packaging everything was great.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Geraldine B.
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Cake was good and delivered on time despite bad weather.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Shipping was great and the product was amazing. This was a really fun way of trying different foods without traveling.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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Got here in very good condition although a very war day

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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On time delivery, food was fresh and packaged well.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The Betty's pies were securely packed and intact. Both the Chocolate 5-Layer and Butterscotch 5-Layer pies were delicious. The Butterscotch was especially interesting because of its complexity; butterscotch pies are usually simple.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Item arrived on time and as described - entire process was incredibly smooth and seamless.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Happy to receive the order in a time my manner thanks.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Purchases as a gift
August 10, 2020

Purchases as a gift. Mom lived the bagels and lox.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It was delivered exactly on time despite a tropical storm.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The pizzas were delivered on time and tasted very good. They were very well packed.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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My order came on the day promised and was packed perfectly. The order was still cold.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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Arrived well packaged and delicious! Just what we needed during these difficult times.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious the recipient said, and quite beautiful.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy to use website
August 10, 2020

Easy to use website. Food was derived as promised and the pies were yummy

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect including the ice cream. Our family and friends loved it!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was great I had NO business getting 4 pounds of Alaskan King Crab, but I did it anyway. Sooooo good.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cakes were a perfect size and arrived just thawed.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy! Choosing a specific future delivery date was great! Notification of delivery and actual delivery was perfect!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delicious pizza arrived when expected with cool packs in hot weather.

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States