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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The fact that I could get a yummy rum cake like I had growing up shipped to me. As described and delivered when expected. Ice packs were still cold!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and well packed
August 11, 2020

Delivery was on time and well packed. Pizza was good.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cakes came in perfect condition and arrived on the date it said that it will.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy website, delivery on day stated at order, order was perfect, food delivered at appropriate temperature! First experience and it was great!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered as expected and delicious!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Food quality was excellent, delivery was seamless and items arrived still frozen.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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The candy and Carmel were delicious and creamy
Will order again!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The sandwiches were delicious and arrived on time.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 11, 2020

Everything went well. Delivery excellent and all the products were delicious

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Perfectly package
August 11, 2020

Perfectly package. Items came Frozen perfectly. Package was stable... Not overturned. Items defrosted to perfection. Wasn't crazy about the food but that wasn't goldbellys fault

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delicious steaks cut fresh and timely delivered. Very user friendly website.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Product delivered in prime condition and made the day of my family friends who had suffered a loss. Instead of flowers - send gold belly! Will use again!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Rosa H.
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Ordering was easy, the cake was delivered on time and it was packaged very well. Will be ordering again.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Susan R.
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What went well? Where to begin! How about the order process!? So easy... then the tracking of the order - so cool to see where my food was. When it was delivered (on the day Goldbelly said it would be here) - it was packed with such precision it would make Lamborghini himself weep! Thank You!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Product was excellent! Packing was
August 11, 2020

Product was excellent! Packing was excellent and item arrived right when promised

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
Follow Debra D.
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Everything, I received our cakes in a timely manner, it was packed so well that rock of Gibraltar could not even bring those cakes d

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Matthew B.
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Food was frozen and taken well care of. Arrived when it said and delivered as promise.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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They had the items I wanted in stock
August 11, 2020

They had the items I wanted in stock. Fast shipping and customer service is prompt and responsive.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Suzy P.
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Ordering was easy and food was delivered exactly as ordered in a timely manner.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Aricka A.
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It was delivered in my requested date. I was kept informed during transit.

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States