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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The package got there at the perfect time. I was on a Zoom call with her for her birthday as they were dropped off so she could unbox them on video.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 11, 2020

Everything went well. Easy to order, product was as described. Good packaging (dry ice) and especially good delivery. Crab cakes arrived on the date as listed. First time ordering and will do it again.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The pizzas arrived thawed and the ice packs totally liquid. I emailed customer service and Samantha was nice and offered to resend the package or credit my account. I asked to resend the package since my family and I were looking forward to the pizzas. I have not heard anything back after my last response.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Enjoyed most of what we purchased
August 11, 2020

Enjoyed most of what we purchased. Good food delivered on-time. Bay Shore clam chowder was just outstanding and we are looking forward to the other soups we purchased from Bay Shore.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy ordering experience
August 11, 2020

Easy ordering experience. On time delivery. Loved the status updates.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Arrived right on time and individual
August 11, 2020

Arrived right on time and individual packaging is perfect!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was super easy and done well. Such a great resource!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It arrived the day it was supposed to, even though it was 7:30 at night. The food was fresh and well packed, and well insulated.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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The order arrived on time
August 11, 2020

The order arrived on time. Perfectly timed for my Son's Birthday. Great job!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Site was easy to navigate, easy to order and delivery was very quick. I had Lou Malnati's Chicago-style pizza in New York in only a few days.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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All purchasers delivered as expected
August 11, 2020

All purchasers delivered as expected. Its great to finally be able to get the foods from home brought to your door from across the country!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Coneys from Coney Islander were great! Packaged properly to avoid getting hot during shipping. However... our order from Jerry's Seafood arrived warm. Not enough ice packs in the box to keep it cool in 100 degree Texas heat! This is the 2nd time we have had a problem with Jerry's Seafood. Will not order again.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It was so fast! It was very affordable. The food was very fresh and delicious.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Pie delivered on time and I was told one
September 10, 2020

Pie delivered on time and I was told one was delicious

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Awesome concept! Very professional packaging and shipping. Love gold belly!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Food arrived early
August 11, 2020

Food arrived early. Was delicious and a big hit with the wifey for our anniversary.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cookies were great and the delivery was received on the date that was given

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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- Quality of the pralines was very
August 11, 2020

- Quality of the pralines was very fresh; recipients were THRILLED

- Appreciated being kept up to date on the shipping status

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Product was delivered on time
August 11, 2020

Product was delivered on time. Special kudos especially given that shipping was on the day hurricane Isaias hit the East coast. The Boston Creme Pie was good.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything went great
August 11, 2020

Everything went great. Items were still frozen. And the arrival was in a very hot and humid climate, Houston. My mom thought food was really good too. She's picky about most foods too. Thank you

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States