On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Food arrived within the expected timeframe. Packed well with 6 ice packs.
Bagels arrived in good condition on the date promised
Smooth delivery. Package well packed. LOVE the presentation...
Beautiful box! Very classy!
Easy to maneuver the site. I was assured that the cake I ordered would arrive in time, despite a tight schedule. They loved the cake! It was delicious and beautifully decorated!
Quickness of shipping. Good communication. Package was in great shape.
Food was packed well, delivered timely, easy instructions were provided and the food was delicious!
Super quick shipping! Items arrived frozen, as promised, even in the 115 degree heat here in AZ.
Easy to navigate through the website. Nice selection of food items. Reasonable costs for delivery charges.
Delivery was on time and pastries were still pretty frozen considering it was delivered to Phoenix. Pastries tasted just like what we remembered at the bakery.
The quality in packing was great. The person that delivered it put the package sideways but the packing inside the box was able to maintain the integrity of the cake.
The chocolate is awesome and was packed fine. This is the ONLY good experience I've ever had with gold belly. Ever.
Accepting my payment went very well, obviously no issues collecting payment.
Great delivery timing, easy to order, quality products
Everything from product search, selections, and delivery.
Everything. Ordering was easy, delivery as expected.
It was here on time and it was in good shape and I would do it again.
High quality ingredients. Organic and delicious. Took us back to Cincinnati! We really enjoyed it.
The cup the cakes were delivered in one piece they were perfect they were still frozen everything was perfect and delivered on time
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members