Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Share Review
Report Review

My order came on time, which was great because it was for a birthday. It was delicious and in perfect condition.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Martha L.
Unfollow Martha L.
Share Review
Report Review

The pies were delicious and fresh
March 30, 2020

The pies were delicious and fresh. Everyone loved them

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Order was easy - delivery when promised - thank you - a little sunshine for my college kid all alone in Colo!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Denise M.
Unfollow Denise M.
Share Review
Report Review

Everything arrived when expected and still in good condition.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Pat W.
Unfollow Pat W.
Share Review
Report Review

I was able to find things easily on the web site. The ordering and delivery went off without a hitch and the products available so varied and awesome that I will definitely be back.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

Quick service and delivery
March 30, 2020

Quick service and delivery. Crab bombs and soup were exceptional!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Share Review
Report Review

Easy to order, fast free delivery, fabulous food. This was a surprise for my Jersey husband located here in the South. 4th time we have ordered it. Always fabulous. My husband sent pictures to his sisters and brother. I believe they then ordered. His brother was trying for London delivery, not sure that was available. Great service. Thank you

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Rosemary C.
Unfollow Rosemary C.
Share Review
Report Review

Delivery was one day late but was delivered well in tact.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Logan P.
Unfollow Logan P.
Share Review
Report Review

You guys helped make my nephews 21st birthday complete. Logan couldn't go to a restaurant to celebrate. He had cheese steaks from Philly and bourbon cakes from Kentucky. Thank you. Wes Davis

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Aissary R.
Unfollow Aissary R.
Share Review
Report Review

I love delivery and service and packaging. Safe and clean and fast.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Julia S.
Unfollow Julia S.
Share Review
Report Review

Delivered the carrot cake on time and was beautiful and delicious.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Leanne M.
Unfollow Leanne M.
Share Review
Report Review

Well packaged and easy to heat and serve. Timely arrival.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

Hi, hope you all are doing well and safe. What went well was the food was delicious.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Delivery was perfect
Food was special.
Price a bit high.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow gail w.
Unfollow gail w.
Share Review
Report Review

The cake I ordered from Carlos bakery went just as I expected. It arrived when it was supposed to it was packaged perfectly. My sister said it came with instructons how to unpack it. The cake was in perfect condition, not a smudge or mark on it. And everyone said it was delicious and fresh tasting.

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Brooke H.
Unfollow Brooke H.
Share Review
Report Review

I was not satisfied with my order
June 12, 2020

I was not satisfied with my order. I would like for someone to call me at *******115

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Kathryn E.
Unfollow Kathryn E.
Share Review
Report Review

The ease and efficient of ordering our bagels and shipping them so quickly to us. The staff was very nice and pleasant to work with.

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
Follow Kristen M.
Unfollow Kristen M.
Share Review
Report Review

Everything was very delicious, very fresh, good quality lobster, cute presentation in the box with the candy!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

Great adjustment due to price and delivery charge confusion.

Date of experience: March 29, 2020
Virginia
3 reviews
0 helpful votes
Follow Ruth P.
Unfollow Ruth P.
Share Review
Report Review

The lobster was delicious as was the blueberry bread pudding. Everything was well made and easy to put together. Delivery was just right. Thanks

Date of experience: March 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States