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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Sent this as a gift to our sons and they have enjoyed it!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
March 30, 2020

Everything was perfect. Got my order exactly when it was promised.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything got delivered in a reasonable time and we are happy.

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
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The bagels arrived on time as promised and they were as fresh as if I had bought them in the store. Quality is excellent.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Has to change the delivery to address due to stay in place order and it went swimming

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything from freshness of product to super fast shipping!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, fast shipping,
March 30, 2020

Ease of ordering, fast shipping, incredible crab bombs!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Items where I paid for expedited shipping usually arrived in good condition.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, well packaged and temperature controlled.

Date of experience: March 29, 2020
Virginia
2 reviews
0 helpful votes
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Everything was great
March 30, 2020

Everything was great. Shipping was on time. Will order again.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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The crab cakes arrived on schedule and were delicious

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Even though the order was not perfect (missing an item). Goldbelly was very responsive and quickly provided a refund for the missing item.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything was very good
March 30, 2020

Everything was very good. Corn beef and pastrami, mustard, pickles and cold slaw
I will order again.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and in great condition. Excellent vendor selection on website.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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It was delivered overnight as I was told it would be. The bagels were individually wrapped so good for freezing. The bagels are delicious. There is nothing like a real New York bagel. :)

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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The cake was amazing
March 30, 2020

The cake was amazing. Also it was shipped just in time

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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The tracking was accurate but was extremely disappointed on the quality of the donuts i ordered. The donuts i ordered was from stan donuts from Chicago, they tasted stale and bland.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and was
March 30, 2020

Food was delivered on time and was absolutely delicious!

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery
March 30, 2020

Prompt delivery. Adequate and secure packaging ensuring freshness of product when received.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Website easy to navigate, great
March 30, 2020

Website easy to navigate, great selection, quick delivery especially for what's going on now,

Date of experience: March 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States