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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It came exactly when it was supposed to and arrived in great condition. It was delicious cheesecake, probably one of the best I've ever had!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Jane F.
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Delivered items arrived in great condition when they were scheduled. Because of the severe heat we have been experiencing, that is quite the accomplishment. Kudos!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything was still frozen, it was
August 11, 2020

Everything was still frozen, it was packaged nicely and the pizzas are delicious!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The product was shipped overnight and arrived the next day. The food was still fresh and the recipient said it was the best cheesecake they ever had.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Sandy A.
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The first time I had to refuse it because UPS delayed the delivery and the food was thawed out. It was replaced at no cost to me and the delivery was on time and the food was frozen. Thank you

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My experience was very good and the
August 11, 2020

My experience was very good and the coconut cake I ordered was like by all

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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You successfully delivered icecream across four states to Florida during the hot, hurricane season. Well done.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Taste, shipping was delayed but still was fine, packaging was sturdy

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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I liked the lobster when I rinsed the mayo off of it and warmed it up and used butter.

Date of experience: August 11, 2020
Virginia
3 reviews
0 helpful votes
Follow Dennis M.
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The order arrived on the delivery date provided by the merchant. It was expertly packaged, and all the items were still frozen. Accompanying instructions were also provided on how to prepare the ingredients, and put the sandwiches together. Overall, a satisfying experience.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Overall taste, presentation, and time delivery. Ability to track package is greatly appreciated as well as confirmation of delivery. Recipient loved the email letting them know a delivery was coming

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Gluten-free items can be hit-or-miss
August 11, 2020

Gluten-free items can be hit-or-miss. The gluten-fee whoopie pies I ordered were all I hoped for and more. My recipients were delighted.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My daughter loved her ice cream
August 11, 2020

My daughter loved her ice cream. Overall it was packed well. She loved the amount and size of strawberries in the ice cream.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The food was amazing
August 11, 2020

The food was amazing. Cannot wait to try our second item tomorrow.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Got there when it was supposed to & in perfect order.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Ordering and check out was easy
August 11, 2020

Ordering and check out was easy. Food arrived well packaged and everyone loved it.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Timely delivery with tracking
August 11, 2020

Timely delivery with tracking. Product as promised

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Holly S.
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Goldbelly shipments always arrive in nicely packaged coolers... baked goods were in excellent shape and ready to enjoy, as well. Thanks for allowing us to get things from places where we can't travel right now!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Super quick shipment and the cakes arrived in great condition.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Janet R.
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Delicious as expected but the topper is it arrived on time! Exactly when I was told it would arrive. That doesn't happen much these days. Kudos to Goldbelly!

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States