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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Todd A.
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I was a bit worried that the cake would not arrive on the scheduled delivery date. Your customer service rep was awesome! Let me personally know when it was delivered. The gift recipients reported it was the best cheesecake they every had!

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Food was all delivered in good condition. Very tasty.

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Easy to order
March 23, 2020

Easy to order. Food was delicious. Great communication with deliveries.

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Both gifts were enthusiastically
March 23, 2020

Both gifts were enthusiastically received!
Sent quickly

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Everything! I sent 6 shipments to family and they all went smoothly!

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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MOST of the deliveries were on time and really brought joy to people. Perfect gift during these shut in times

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
Follow L N.
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Bagels arrived on the date I asked for. Wrapped well with a generous serving of cream cheese. Green shamrocks on St. Patty's Day was fun for our office!

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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ON-TIME delivery of shamrock-shaped brownies for my grandson's St. Patrick's Day birthday even though I ordered a little bit late. Thank you so much!

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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It was shipped and delivered on time! Still frozen

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious
March 23, 2020

The cake was delicious. Came well packaged and on time.

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
March 23, 2020

Delivery was on time.
Recipient enjoyed product very much.

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
Follow MacKenzie P.
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I am very excited to be able to get bagels from New York! I'm in Oregon and the bagels here are nothing compared

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
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Goldbelly was great - easy to order and the food arrived when they said it would. I'd order again through them.

Date of experience: March 22, 2020
Virginia
3 reviews
0 helpful votes
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Got there when it was supposed,
March 23, 2020

Got there when it was supposed, recipient was thrilled

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy
March 23, 2020

The ordering process was easy. It arrived in the right day.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Every is so easy and the food was amazing. I actually even made a change to my order and had to change the location where it was being delivered. Someone from goldbelly called me and helped me make the change. Super easy and helpful. Love this site. I tell everyone about it!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Everything went well
March 23, 2020

Everything went well. I was told when to expect delivery and could track the shipment all the way. The food arrived in perfect condition.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Quality of bagels and croissants!
March 23, 2020

Quality of bagels and croissants! Delivery and packaging was great

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time, nice and frozen. Looking forward to eating some deep dish!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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The pie was apparently delicious
March 23, 2020

The pie was apparently delicious. (I sent as a gift)

Date of experience: March 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States