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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Prompt delivery
August 11, 2020

Prompt delivery. My brother loved his happy birthday surprise; your breakfast lox & bagels and yr apric I t Ruggles and black and white cookies. Kudos. Keep up the good work.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My bagels showed up on time and still fresh. I've been eating a bagel every day since they arrived and am packing on pounds. Might as well eat my feelings during this coronavirus crap.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Food came frozen in Dry Ice
September 30, 2020

Food came frozen in Dry Ice. Ordering was not an issue.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Yes! Thank you for being a lifesaver and making my Mom's birthday so special! Many thanks!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything and my mom loved her birthday coffee cakes!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Extremely impressed
August 11, 2020

Extremely impressed. Ordered cake slices on Sunday with free shipping option. Shipped a Tuesday and arrived Weds in perfect condition!

My sister said it was the best cake she's ever tasted.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything! Pat's is awesome
August 11, 2020

Everything! Pat's is awesome. Wait for a sale to buy them because they are costly.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived on time
August 11, 2020

Shipment arrived on time. Everything arrived nice and cold. Lobster rolls and chowder tasted awesome.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Arrived a day early, Order was exactly as expected and packed well.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Shipping was on time and cakes arrived perfect condition

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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You get things quickly, and most of the tine it's good.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The food was packed well and as
August 11, 2020

The food was packed well and as delicious as expected

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The whole process went perfect
August 11, 2020

The whole process went perfect. My brother got his order on time and I got mine. The packaging was absolutely amazing and the product was still frozen when it arrived.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My chocolates arrived on time and they were not melted.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything delivery speed taste the
August 11, 2020

Everything delivery speed taste the parents everything was really good

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Website is easy to navigate
August 11, 2020

Website is easy to navigate. Shipment arrived on time. Food was amazing!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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On time and what was expected
August 11, 2020

On time and what was expected. Cake came in perfect condition.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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I'm absolutely in love with this app
August 11, 2020

I'm absolutely in love with this app. It always comes on time and all the food ive got has been badass!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The cake was amazing and so was the customer service.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Jordan handled my issue in a kind and professional manner.

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States