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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Both cakes were still frozen when they were delivered and both tasted delicious!
Food arrived chilled and in perfect condition and was delivered the day it said it would be.
Ice cream was delivered well. Very firm in the dry ice. Ice cream quality was excellent.
Liebman's Deli never disappoints. Their impressive quality and service is a NYC treasure that is luckily, shared with the rest of us. If you are looking for an authentic Jewish deli experience, look no further. This is the place. Will be back again and again.
From the beginning it was a wonderful experience. Communications were spot on and my product arrived on time and well packaged.
On-time delivery, good packing, the condition of the purchase was good.
Packaged perfectly and the product was absolutely delicious.
I sent the cake to my mother for her birthday and she loved it!
Able to get bagels from Montreal which no one else can do.
The cake was delivered on time and in good condition.
Easy to find the item that I was looking for, clear explanation of shipping expectations
Quality of food first rate. Everything delivered cold and fresh
Great selection, good prices, excellent communication, on time delivery
The food was perfectly packed and arrived right on schedule.
The shipping was fast and on time, it was packed well and still very fresh.
Everything went well. Since the food was coming from Canada, I knew there would be a wait, but it arrived as scheduled, and was FRESH.
Great product, prompt shipping, good communication from site via email
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

