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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Navigating the sight was easy and straight forward. Very pleased to see that you had the product I was looking for.
The cake was delivered the way it was described on the website and it tastes good! My kids love it!
Was perfect temperature upon arrival. Tasted awesome!
The order arrived on date promised, food was packaged beautifully and in tact.
Everything! Shipment was on time and the food was just what i had expected!
Arrived in good shape. Plenty of meat in sandwich.
Delivery was on time! Cake presentation was beautiful and the cake was delicious!
THEY ARE ALWAYS CONSISTENT IN THE QUALITY. I ALWAYS ORDER ENOUGH FOR MY NEIGHBORS! THEY JUST LOVE THEM AND THE OLIVE SALAD!
The delivery was prompt and on time as promised. The cake tasted great as usual.
Huge amounts of food. We ate on it for 3 days. My husband asked me what my favorite part was, the melt in your mouth bbq, the creamy coke slaw or the perfect sauce. How could I decide. Shipping was prompt and neatly packed.
Delivery and Easter egg cheesecake was sent to family and they loved it
The crab came very fresh and was easy to cook. Very tasty. What would of been nice to know is what to eat with it ie: tarter sauce, mayo, etc.
What would will was the shipping, tracking and the delicious food.
Well packaged, sandwiches and condiment were great!
The delivery was perfect and the cake was amazing.
Commitment date and time as well as the packaging. Thank you.
Showed up a day early, well packaged and great pizza!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

