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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Arrived exactly on time and the family was thrilled.
BBQ from Louie Mueller in Texas was superb! Just like being there! Besides the amazing food, I really liked the updates from gold belly, everything went flawless! Also liked the very detailed indications to re-heat the ribs :)
The site was very easy to use in terms of selecting my flavors and the shipping and delivery dates were spot on!
Ez to order. Had an issue with a previous order and it was handled ASAP.
COVID19 has changed things for all of us... including my friend who had to spend her birthday alone. A bunch of us were able to celebrate with her by sending her a Birthday cake and we all got on a group video chat to sing a song for her. Thank you for helping me make my friend's birthday special.
1) ability to schedule delivery on the desired future date
2) website easy to navigate
Delivery on time, food fresh and exactly what we ordered and expected.
The packaging was great. My grandkids did a science project with the dry ice. I think that was an extra bonus.
The cake was delicious!
The delivery was on time and made a birthday girls day!
Shipping took a little lon, but understandable because of what is going on. Don't believe it's their fault.
On-time delivery, in fact a day ahead of schedule. Great products.
I ordered 3 cakes and had a problem with one. Shelby in customer care resolved the issue with a credit.
The service was easy and arrived on time. The cake was seriously amazing!
Cake was delivered on time and packaged extremely well! Will definitely order again!
Everything was packaged well and arrived frozen. Cake was fresh!
Better than expected it was my first time. I was worried. Goldbelly came thru like a champ. Thanks!
Everything went well - arrived on time exactly as ordered.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members