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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Easy to use and easy to shop. I was updated on the delivery immediately and was given up to date tracking info.
On time delivery, great tasting cake and my daughter was so happy with the cake!
I was a little disappointed with the sour cream coffee cake. It didn't meet my expectations in regards to taste.
I modified my order to add to it just before shipping. The customer representative was super helpful and fulfilled my request.
Good info on product descriptions online. Like knowing source of food product being sold.
Product packaged well in transit.
The quality of the food and reliability of the delivery!
Love how fast the service is and love to earn the points.
Our cake was delivered perfectly on time for my daughter's 18th birthday. It tasted as beautiful as it looked!
The item arrived on time, was as represented. Very pleased.
Arrived perfectly packed and on time. The coconut cake was sent to a friend, and he said it was the best he had ever had!
Got what I ordered and it was delivered as promised
Sent as a gift, was delivered on time, recipient very pleased
Was a great experience., I ordered for a special date to be sent to my daughter-in-law for her birthday.
Everything arrived on time, she was as just thrilled, as was I.
Prompt delivery and great fresh cookies! Thank you so much! Will recommend!
Great selection, fast delivery. Everyone was thrilled about their "Pandemic Preparedness Packages."
Thanks!
Ease of ordering was great and loved the real-time tracking option. Good work!
Was kept well informed as to when things would arrive
Very good communication on delivery status. Good packaging. Great food.
It was a gift for our elderly mother. She said they look like the pictures and tasted as good as they looked!
Ryan was very very kind and friendly
It was an easy joyful phone call experience
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members