Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Share Review
Report Review

Great packaging, on time and happy my cake could be delivered.

Date of experience: April 6, 2020
Virginia
3 reviews
0 helpful votes
Follow Parthenia T.
Unfollow Parthenia T.
Share Review
Report Review

That Carmel cake was not Moist and it was to sweet and I did refer you to people on face book but I cannot eat this cake I'm going to have to throw it out but I do have a over eighty dollar Canister. I should have just stopped at that blue cake it was Delicious

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Share Review
Report Review

On-time delivery
April 6, 2020

On-time delivery. Item was perfectly cold/frozen. Once served, item was delicious. Well packaged. Excellent experience from start to finish!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Kenneth M.
Unfollow Kenneth M.
Share Review
Report Review

Fast Service- love that the Bagels were all wrapped!

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Mr M.
Unfollow Mr M.
Share Review
Report Review

Everything product arrived fresh and in good condition

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Anita T.
Unfollow Anita T.
Share Review
Report Review

This was a gift for a friend
April 6, 2020

This was a gift for a friend.
Delivery was exactly as stated, and the macaroons were fresh.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Jill H.
Unfollow Jill H.
Share Review
Report Review

Delivered on time and packaged nicely. Kids found it all yummy.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Michele S.
Unfollow Michele S.
Share Review
Report Review

Ease of purchase
April 6, 2020

Ease of purchase. Quick delivery. Well packaged. OBTW an excellent and most enjoyable dessert. Very pleased with our choice.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Tanya B.
Unfollow Tanya B.
Share Review
Report Review

Everything arrived on time, packaged great and food was amazing.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Fresh lump crab with no fillers, just as advertised.

Will definitely order again!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

So far, we've only tried the blue cheese/pepper sausage. Served it with organic sauerkraut with garlic and loved every bite.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Beverly G.
Unfollow Beverly G.
Share Review
Report Review

Ease of ordering, a quick response to a inquiry, and recipient of gift enjoyed the item.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Dana E.
Unfollow Dana E.
Share Review
Report Review

Everything went wicked great
April 6, 2020

Everything went wicked great. We ordered chicken pies and they were awesome. If it wasn't for this coronavirus we would order again but unfortunately dude the shelves were bare. But we will be back.

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Debra R.
Unfollow Debra R.
Share Review
Report Review

Delivery, packaging of product,
April 6, 2020

Delivery, packaging of product, freshness and taste

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Jay W.
Unfollow Jay W.
Share Review
Report Review

Shipping, packing, all great! Order process and billing was great.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Tondra M.
Unfollow Tondra M.
Share Review
Report Review

On time delivery and it was a gift and they enjoyed it

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Food arrived on time, packed beautifully just like my mother in law would do it... triple wrapped. Loaded with ice packs. This is a class operation.

We were in self quarantine just for safety -- luckily we were all healthy -- but were running out of interesting dinner options. Our two daughters were home, one who was living in NYC, due to the pandemic. I came across this site a few months ago looking for delivery and decided to give it a try. Everyone in the family was excited when I surprised them with a New York Deli dinner (we are all originally from NY). We had the pastrami, corned beef, potato knishes (best ever), kosher sour pickles, classic Cole slaw, excellent NY deli mustard. Awesome... just like home in NY. Thank you all for helping us through this... We will order again...

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Robert j.
Unfollow Robert j.
Share Review
Report Review

The cheese steaks were delivered in great condition; sent to Pennsylvania and Virginia.
My kids and grandkids loved them.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

It was perfect and just on time! Everything was wonderful and very well-done.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Joey M.
Unfollow Joey M.
Share Review
Report Review

Delivered on time and had instructions on how to prepare the food.

Date of experience: April 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States