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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My buddy never had Gino's East being that he's from Hawaii. He had both pizzas back to back day's lol. Our other buddy is already searching to find a pizza for himself, and he lives in Seattle! Lol

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 7, 2020

Everything went well. The ordering, the delivery and especially the eating!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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It was great to chat with customer service representative to change the delivery address. It went smoothly and my granddaughter was so excited to receive her rainbow cake.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Everything went well; the cake was absolutely delicious.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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We received our food quickly and it was beyond delicious!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The birthday cake was delivered in the morning the day before I needed it. I'd scheduled it that way and was not disappointed. Thank you very much for keeping on time, as promised, during the covid19 outbreak.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The delivery
April 7, 2020

The delivery. The quality of food. The uniqueness of the food

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
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My 14 year old twins watch the Show all the time she begged me to bring one back from New York and didn't know if I could on a plane so I surprised them and had one shipped for there birthday! It was Fabulous and so Good :) I made there day thank you

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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I ordered cannoli from Ferrara's bakery to be sent to my dad in Texas. Everything arrived on time and unbroken! Great job!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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It was all good
April 7, 2020

It was all good. First time I ordered I will order again

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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It was easy to order
April 7, 2020

It was easy to order. Delivered right on time and was awesome. Thank You!

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
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They arrived perfectly!
April 7, 2020

They arrived perfectly!... all intact, frozen and ready for me to devour!. My first bite was sooooo heavenly!... Thanks Gldbelly...

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Cake arrived right on time for my
April 7, 2020

Cake arrived right on time for my daughter's birthday!

Date of experience: April 6, 2020
Virginia
3 reviews
0 helpful votes
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The delivery was when you said it would be here. And the Hartley pies were absolutely delicious. I will order these again.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Quick verification of order
April 7, 2020

Quick verification of order... shipped when stated and delivery info was exact.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, everything well
April 7, 2020

Arrived on time, everything well packaged, fresh and delicious!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Excellent communication of shipment and delivery of packages

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Always fun to try new food
April 7, 2020

Always fun to try new food. I have recommended it to several people

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Our rainbow cake was delivered fresh and delicious!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Great selection
April 7, 2020

Great selection. Easy to move around and pick from different shops. Arrived as promised.

Date of experience: April 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States