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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Timely shipping and product was packaged well with plenty of dry ice and still frozen solid despite 90 degree temperatures at time of delivery

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Fantastic stuff
August 11, 2020

Fantastic stuff... Ordering was smooth and the delivery notifications were most appreciated...

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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They were absolutely good and delivered in a timely manner

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Excellent delivery, & very fresh NYC bagels! Finally...

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Easy to select and order items
August 11, 2020

Easy to select and order items. My Daisy Cake came intact. Once thawed, sliced, and served, it was the most tasty and delicious cake I ever had!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The order came through wrong, but it was corrected quickly.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything came perfectly and as soon as possible.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Things were delivered on time
August 11, 2020

Things were delivered on time. Most things were frozen and still cold. Key Lime Pie was frozen on arrival as was the cannoli Oreo pie

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Cookies were absolutely amazing (per the recipient). They arrived when they said they were going to and nicely packaged.

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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Delivered right on time the packing was amazing and the food was very tasty well worth the order.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Samuel N.
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The ouster's arrived on time and were fresh upon arrival.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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It was nice to see the bagels packaged neatly in bags within the box.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Robert J.
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Easy to order, great price, and the food was restaurant quality!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Paula M.
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Everything went beautifully! Ordering was super easy, and the cake was even delivered a day early. I'd definitely recommend Goldbelly 100%.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Product arrived in good shape, packing was well done.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Will C.
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The gift arrived on time & packaged well, according to the recipient.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything was great
August 11, 2020

Everything was great. Ease of ordering being able to have my order shipped to a rural area. Great experience!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The cakes were delivered on time and fresh. Carlo's Bakery never disappoints!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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This was to replace an earlier gift that had problems. Everything was fine and delivered in a timely fashion.

It was very nice of you to resend -- thank you!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything was on time and there were some nice little extras in the package. Made the perfect birthday present for my husband!

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States