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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Food arrived well packaged and on time. Food was tasty when reheated.
Arrived on time and frozen, the most delicious cake I ever had!
Delivery was prompt and the packaging was excellent.
The way the package was delivered, very professional to ensure the product arrives in excelente condition!
Delicious bagels delivered overnight to my home. What's not to love?
Good packing, product was individually wrapped. My bagels were delicious.
Shipping was right on time and cake was delicious!
Everything was perfect. Both orders were a gift. The recipient loved everything
The packages arrived when they said they would arrive and were perfectly packed.
We ordered as a birthday gift weeks before the actual birthday. The best was being able to select the date it would be delivered. Delivered to a former New Yorker in New Mexico on time & in perfect condition. It was greatly appreciated - especially since the deliver came during the time people are under stay at home orders. Win-win. Thankyou!
Everything! From the customer service before placing my order to the receipt of my order, everything was great!
Delivery on time and condition was very good, gift recipient said portion and quality were great.
One cake came damaged have not hear back.
Was $400 order.
Order was delivered on time and the recipient ( my father) said it was delicious. However, there was no card so unless I said something, he had no idea who sent it! He also did not receive cooking and storage directions, but I did via email so I forwarded them to him.
Orders were shipped right on time and packaged very well. Both Stans Donuts and CookieDo were delicious and both hold their freshness as listed on the site. Highly recommend. Absolutely love Goldbelly!
Arrived when you said it would in time for my sons birthday!
Very helpful telephone agents who helped with a fairly complicated order.
Ordering ease, free shipping offer, special offer, points earned, received on exact promised date
Fast shipping and yummy food! The best ravioli we've ever have eaten!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members