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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Sent donuts to my Godchild's family in Atlanta. Her three year old had asked me to send donuts when I last talked to him on the phone. I haven't been able to visit them because of Covid-19 so sending them goodies makes me feel better. The whole family LOVED the donuts; they were a big hit.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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The order was exactly correct, good, well-packaged to last, reasonably priced.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Food was fresh and just like it would be in the restaurant.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Everything! Thank you for the great service you provided, and the prompt and complete delivery. The person who received the food packages was so happy and satisfied.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy and the food was beyond delicious. This was a special order for my husbands birthday and it was perfection.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Just a great service
April 6, 2020

Just a great service. Nice that the vendors have been pre-screened.

Date of experience: April 5, 2020
Virginia
2 reviews
0 helpful votes
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The McClure's Bakery Whoopie Pies are excellent. This was the first time I had them and I was really happy with everything about them.Yum.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
April 6, 2020

Arrived on time. Everything packed really well. Great food!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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It was awesome! Arrived perfect and my husband was thrilled!

Date of experience: April 5, 2020
Virginia
3 reviews
0 helpful votes
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Shipping was fast, ordering was easy, website is full of pictures, so many many good things

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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I double ordered by mistake and customer service helped me immediately.

This was my first experience and I ordered Stan's Donuts. They were amazing! My sisters have been using Goldbelly and finally convinced me to give it a try. Will definitely be trying other restaurants out.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Food arrived in perfect shape
April 6, 2020

Food arrived in perfect shape. Shipping info was helpful, and tracking was important.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Bagels delivered perfect
April 6, 2020

Bagels delivered perfect. It was a nice surprise for my husband! Thank you

Date of experience: April 5, 2020
Virginia
2 reviews
0 helpful votes
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Easy ordering
April 6, 2020

Easy ordering. Easy delivery. Great communication.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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The donuts were good
April 6, 2020

The donuts were good. Not the best I've ever had, but they lasted quite a while after frozen. So in this new normal of being trapped in the house, they were awesome!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Order was perfect
April 6, 2020

Order was perfect. Well packaged and the ice packs kept the cream cheese cold. I will be ordering from them again.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Thick tender steaks
April 6, 2020

Thick tender steaks. Nicely-marbled but little extra fat. Cooked beautifully on the grill.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Really fabulous German chocolate cake brownies! I ordered them for my husband's birthday and he loved them!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Easy to set up order and deliver to family across the state.

Date of experience: April 5, 2020
Virginia
2 reviews
0 helpful votes
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Order was easy
April 5, 2020

Order was easy. Delivery at scheduled day. Pizza well packaged and still frozen.

Date of experience: April 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States