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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Ridgletiq M.
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The gold belly order online was easy, and shipping was fast. We didn't like the pizza. It didn't taste like New York pizza to us. So, I did my research and hopefully I pick the right pizza Company this time.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Great delivery
August 12, 2020

Great delivery. My son said the pie he received was great!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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You deliver as you said you would
August 12, 2020

You deliver as you said you would. Great service and the recipient enjoyed the lobster!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Food was received in perfect condition, on the date I was promised. Legendary Russ and Daughters treats!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Positive experience
August 12, 2020

Positive experience. Bagels were devious and as good as we had hoped.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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It was WonderfulDelivered o
August 11, 2020

It was Wonderful
Delivered o. Time and everything was yummy

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Packing was delivered in air tight frozen state... in +105 degree heat! Nicely done.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My order was delivered to Honolulu, Hawaii for a friend's birthday, as promised.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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He liked it
August 11, 2020

He liked it. Rated it an 8.5. Not sure what you could have done better. His choice. I'm happy. For $85. He got a cake he like delivered to his door.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Shipping was fast, food was preserved and kept cold with ice packs.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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I still like the concept of being able to order from well-known places.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Colleen W.
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The ordering was easy and delivery was on time. The items were well packaged.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The great discounts
August 11, 2020

The great discounts. The good descriptions of the items.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Delivery on the correct day, no tax, no shipping, very straightforward

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Absolutely nothing
September 30, 2020

Absolutely nothing. Wrong address and no response by email and unavailable by phone

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The pizzas I ordered were thawed out when I got them.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Food was delivered in less than 24 hours once picked up from supplier

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My order arrived in a timely manner and
September 30, 2020

My order arrived in a timely manner and communication has been okay

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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Easy to find what I wanted on website (I like that it tells me where it's coming from), easy to see my package progressing thru the delivery process and delivery was timely

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Expedited 2 day shipping at no charge. It arrived fresh and is still the Babke in the US and probably the world!

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States