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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Michelle W.
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The novelty of having foods from far away lands was fun. They were also high quality and packaged well.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My actual shipping date was later than stated and we were going to be out of town. The customer service person did everything she could to reroute our shipment. The product arrived safe and delicious!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Food was packed really well, arrived cold and in a timely manner. Breaded tenderloin was excellent and spot on with curing my crave for food from home. Definitely order again!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The items arrived fresh and on time
August 12, 2020

The items arrived fresh and on time. Recipients were overjoyed.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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My cakes were pack good and the cakes were prefect when I took them out their boxes. I brought the cream cheese pound cakes so darn good!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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So far everything has been great
August 12, 2020

So far everything has been great. Awesome food. Great delivery.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, quality of the food
August 12, 2020

Timely delivery, quality of the food itself terrific, food was cold when it arrived

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Rika M.
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Everything went well! The cake came
August 12, 2020

Everything went well! The cake came in a good shape! Still frozen and the packaging was great!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Aliyah S.
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Packaging was great and fruit showed up very nicely

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Lynn T.
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Order went smoothly and arrived when expected and the crab cakes were delicious.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The order was delivered on the promised delivery date and the report from my daughter (the recipient was, "yum!"

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Ryann B.
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The whole experience from ordering to delivery to the happiness of the recipient went great!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Joanne S.
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Product is being enjoyed immensely and delivery plus packaging were spot on.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Stephan P.
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The food tasted great, was delivered on time, and priced reasonably.

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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Quick customer service response and
August 12, 2020

Quick customer service response and quality vendors

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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Things showed up when they were supposed
September 30, 2020

Things showed up when they were supposed. The muffulettas were great and were temp-controlled in a good safe way.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Christiane D.
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Can't believe I got fresh bagels from Montreal all the way to San Diego. Such a treat. Thanks

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Nikki S.
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Delivery was on time and the food was delicious and packaged well. It made a great gift.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and the
August 12, 2020

It was delivered on time and the recipient loved it!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The food arrived on time and was properly frozen upon arrival. Excellent delivery and excellent food.

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States