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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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All three orders were delivered early! Excellent first time experience!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Deliver was fairly timely, considering the times. I liked what I ordered, will, order again.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The experience is generally very good. Great variety, and my dad loved his gift.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Very prompt happy with product will come back again

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Relatively prompt delivery, clear
April 14, 2020

Relatively prompt delivery, clear cooking instructions and quality food

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Good delivery fresh product nice
April 14, 2020

Good delivery fresh product nice packaging easy to eat and store

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to delivery went smoothly. The bagels are delicious. I'm sure I will order again!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Food arrived when it was supposed to, even earlier than expected!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in perfect
April 14, 2020

Arrived on time and in perfect condition! Our daughter's family enjoyed the Easter Egg cheesecake SO MUCH

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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My sister loved her birthday present. It arrived right on time.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The items was very well packed with clear instructions

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Was delivered right on time & in perfect condition. First time I have ordered from you & will definitely order again... & also appreciated the way you kept me updated on the status of my order. Very good customer service..

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The range of choices and delivery window was all adequate.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Delivery went smoothly
April 14, 2020

Delivery went smoothly. Arrival of cake when expected.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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It got here quickly, and it tastes great, considering it's 1 day old bagels.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The best cake I have ever eaten so moist. Taste like when my grandmother made her cakes from scratch loved it

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything arrived fast cake was
April 14, 2020

Everything arrived fast cake was outstanding would definitely order again and recommend to friends

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Arrive on time food was amazing will definitely do again.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything went well from the the
April 14, 2020

Everything went well from the the packaging to the fast delivery

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The order from Joe's KC BBQ was excellent. It arrived promptly and well packaged. We plan to reorder items from Joe's KC BBQ.

Date of experience: April 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States