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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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All three orders were delivered early! Excellent first time experience!
Deliver was fairly timely, considering the times. I liked what I ordered, will, order again.
The experience is generally very good. Great variety, and my dad loved his gift.
Very prompt happy with product will come back again
Relatively prompt delivery, clear cooking instructions and quality food
Good delivery fresh product nice packaging easy to eat and store
Everything from ordering to delivery went smoothly. The bagels are delicious. I'm sure I will order again!
Food arrived when it was supposed to, even earlier than expected!
Arrived on time and in perfect condition! Our daughter's family enjoyed the Easter Egg cheesecake SO MUCH
My sister loved her birthday present. It arrived right on time.
The items was very well packed with clear instructions
Was delivered right on time & in perfect condition. First time I have ordered from you & will definitely order again... & also appreciated the way you kept me updated on the status of my order. Very good customer service..
The best cake I have ever eaten so moist. Taste like when my grandmother made her cakes from scratch loved it
Everything arrived fast cake was outstanding would definitely order again and recommend to friends
Arrive on time food was amazing will definitely do again.
Everything went well from the the packaging to the fast delivery
The order from Joe's KC BBQ was excellent. It arrived promptly and well packaged. We plan to reorder items from Joe's KC BBQ.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

