Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Debbie M.
Unfollow Debbie M.
Share Review
Report Review

Received it completely fresh and on time! Loved it!

Date of experience: April 13, 2020
Virginia
2 reviews
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

I sent food as gifts to 2 different recipients, and they both got there on time and both parties loves their food!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Lynne C.
Unfollow Lynne C.
Share Review
Report Review

Arrived on time, lobsters very active. Tasted great!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Dave S.
Unfollow Dave S.
Share Review
Report Review

Excellent customer service
April 14, 2020

Excellent customer service.
Food was nice and fresh.
Loved it. Thanks
Will use again.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Cody T.
Unfollow Cody T.
Share Review
Report Review

My cake arrived on time and in perfect, frozen condition. Very happy with my experience!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Avery W.
Unfollow Avery W.
Share Review
Report Review

My first package was somehow lost but your great staff sent out a replacement shipment so my daughter, who I can't visit, will have her Easter present! :)

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow ANNE M.
Unfollow ANNE M.
Share Review
Report Review

Everything
April 14, 2020

Everything. The product was awesome. Delivery was as scheduled!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Christie L.
Unfollow Christie L.
Share Review
Report Review

Everything! Delivered on schedule,
April 14, 2020

Everything! Delivered on schedule, perfect condition, excellent taste!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Quick delivery
April 14, 2020

Quick delivery. Good instructions. Pizza was excellent!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Alice M.
Unfollow Alice M.
Share Review
Report Review

Everything from start to finish! Yes, there were some unforeseen delays but giving the global circumstances completely acceptable!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Share Review
Report Review

Lou's pizza delivered as scheduled and tasted great!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Heidi S.
Unfollow Heidi S.
Share Review
Report Review

It was great
April 14, 2020

It was great. Loved the food and the directions. M

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Share Review
Report Review

Loved the cake! Just as pictured and delivered on time! Dont hesitate to order!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Jeremy S.
Unfollow Jeremy S.
Share Review
Report Review

The food that arrived still frozen was tasty. However that was not the case for the entire order.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Jeremy B.
Unfollow Jeremy B.
Share Review
Report Review

The sandwiches were delivered on time and they were perfect

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Shelly C.
Unfollow Shelly C.
Share Review
Report Review

Received exactly what I wanted and ordered and fast delivery.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Medea B.
Unfollow Medea B.
Share Review
Report Review

Bagels and stone crab arrived as
April 14, 2020

Bagels and stone crab arrived as promised, fresh and delicious!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

My daughter received the shipment/gift and throughly enjoyed it!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow MARY D.
Unfollow MARY D.
Share Review
Report Review

Such a terrific outfit and the very best cakes in the U.S.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

Eli very dame exactly when it was suppose to and it was delicious.

Date of experience: April 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States