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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was as expected
April 14, 2020

Everything was as expected. The ribs were the best value of the three items we purchased.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Easy to order and delivered as scheduled and they were a hit!

Date of experience: April 13, 2020
Virginia
2 reviews
0 helpful votes
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Packaging was excellent and delivery was prompt. The Easter Egg cake arrived without a smudge in the icing.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The entire purchasing experience, down to the shipping and receiving of the item.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything was absolutely perfect!
April 14, 2020

Everything was absolutely perfect! Tasted amazing! Will be ordering again!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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All of it! Everything was delicious & fresh. It arrived on time & I have enjoyed every bite!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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My 83 year old aunt said it was delicious. She was impressed by the packaging for shipment. It literally went across the country and made her so happy. Thank you!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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It was delivered when promised it was well packed and the cakes were fresh and great. I will order again!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything just as advertised
April 14, 2020

Everything just as advertised. The sandwhich was awesome! My first "sloppy joe" experience from TownHall Deli!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Although I realize that you have nothing to do with UPS policies. I was tracking my delivery and was told that the package was "almost there" at which point I went outside my house to await delivery and wound up waiting for 45 minutes.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Perfect! Was able to deliver to my
April 14, 2020

Perfect! Was able to deliver to my daughter NYC and son in VA for Easter before the shut-down! Many thanks!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Order was delivered as promised
April 14, 2020

Order was delivered as promised. Recipient was pleased w quality!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Most of the food came on time
June 12, 2020

Most of the food came on time. The sides I ordered from Charleston were pretty banged up upon delivery. One was open and had spilled in the box.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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I have only recieved the two pies
June 12, 2020

I have only recieved the two pies. The crust was excellent, but it had too much thickener. I'm assuming, so they would ship without much damage.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Everything about this experience was amazing! The products are clearly described and easy to order. My family who received them LOVED everything!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Great service, prompt shipment!
April 14, 2020

Great service, prompt shipment! Fantastic experience overall!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Shipping and packaging was great
April 14, 2020

Shipping and packaging was great. Product was still very frozen.

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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The box was nicely packed and delivered on time. My daughter absolutely loved it, and was so excited to see the Pike Place Fish box. Everything was perfect!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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Excellent product, delivered on time, with great packaging. I was craving these bourbon balls - they reduce anxiety during these difficult times, and you made me happy! Thank You!

Date of experience: April 13, 2020
Virginia
1 review
0 helpful votes
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We gave it as a gift and the food arrived on time as promised... The ice cream was such a hit, we just ordered as a gift for ourselves!

Date of experience: April 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States