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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Deborah T.
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You quickly rectified a delivery mishap. No other complaints.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow David D.
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Everything! I ordered a pie from Florida and it arrived in Montana still cold!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Brenda F.
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The food was packaged beautiful, but the best was the taste and quality of the food was so good!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Everything was nicely packed and the lobster roll kit was even still chilled. I was impressed.

Date of experience: August 11, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order from the site without any problems. Will use again!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Mostly everything
August 12, 2020

Mostly everything. Both my orders arrived quickly and I was impressed.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The delivery only they delivered to
August 12, 2020

The delivery only they delivered to different address

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Great food, liked being able to easily track my package.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Absolutely flawless delivery! So pleased! Recipients delighted with the quality of this product. I will most definitely be recommending Goldbelly for those special gifts occasions to everyone I know.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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On time even during a tornado! Great job. Beautiful packaging.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The whole process
August 12, 2020

The whole process. From ordering to receiving the product. It was a nice surprise.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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We ordered it for our friends who are a nurse and postal worker. It was a small way to show our appreciation for all that they are doing during the pandemic. They said they enjoyed it. Thanks Goldbelly.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Brianna D.
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Customer service was absolutely amazing. Very accommodating, understanding, and quick responses.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
August 12, 2020

Delivery was on time. The product was delicious as advertised.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Cake was so wonderful
August 12, 2020

Cake was so wonderful. Sent 8 piece to my mom in California. She loved it too.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Cake was perfectly packed and tasted
August 12, 2020

Cake was perfectly packed and tasted fantastic! Carlo's bakery definitely knows what they're doing!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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The gift was well liked to the person it
September 30, 2020

The gift was well liked to the person it was sent to

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Amazing! Delicious - well packaged -
August 12, 2020

Amazing! Delicious - well packaged - will definitely do it again!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Great selection of restaurants!
Shipping included in most.
On time delivery and accurate tracking.
Food was nicely packed and the party it was sent to enjoyed it.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Cake I ordered was delivered damage-free, and was delicious.

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States