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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time, and was well packaged. The 5 lb package of Alaskan King Crab legs were delicious and contained enough meat for 5 people.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Fast shipping, good price, haven't had a montreal bagel since moving to the states 5 years ago, so it was a great experience!

Date of experience: August 12, 2020
Virginia
2 reviews
0 helpful votes
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Site was easy to use and find what I needed and wanted. Customer support was excellent.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Food items were delivered on-time and were kept cold.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, still frozen
August 12, 2020

Arrived on time, still frozen. I appreciate the use of dry ice.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived in perfect condition and exactly when scheduled

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Quick and easy checkout
August 12, 2020

Quick and easy checkout. Quick delivery. Great food!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Everything was here on time, and the cake was awesome.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Two of the three types of cookies came out perfectly.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow David H.
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Food came packaged properly, and very fresh. The pizza was wonderful

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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My last order was not what i expected. It was the trulli dinner kit for 3. The Gnochi serving size was so small and it was not a serving size. Ite other 2 meals were good but not great.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Excellent lobsters, very fast shipping. Great overall experience!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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It came on time and the cake was
August 12, 2020

It came on time and the cake was absolutely delicious!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
August 12, 2020

Ordering was easy. Shipping was fast. Everything arrived well.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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It all went well
August 12, 2020

It all went well. The recipient of the. Products that I have been ordering I. E., just got out of the hospital after a quad bypass and had no appetite. However, after receiving my goldbelly gifts (soups from Delaware, Texas, New Orleans and clam chowder from San Francisco... he's on the mend. Yesterday he received 2 packages, Dungeness crab from Pikes Mkt. And ribs from Memphis. He's awaiting tamales from Tucson and meatballs from Chicago. All of this was possible because Goldbelly exists. It's saving his life! Mazaltov!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Whoopi pies were fresh and delivered in a timely manner

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Food was delivered when expected and
August 12, 2020

Food was delivered when expected and tasted delicious

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Good packaging and adequate shipping speed. I enjoyed the online experience as well.

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
Follow Lynette G.
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Everything! Loved the pizza, loved how it was delivered. Seriously, can't complain about anything! Will definitely order again.!

Date of experience: August 11, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
August 12, 2020

Delivery was on time. Carlos Bakery cakes were perfect.

Date of experience: August 11, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States