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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Fast delivery and absolutely delicious products. Very satisfied!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything went as planned and the food showed up cold and in great condition. Will use this again.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great! Package arrived on time, packaging itself was great. My kids really enjoyed Shake Shack at home. I also had a good experience with customer service when my original order was messed up on my end and it was corrected promptly and accurately.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Ice cream arrived on time and perfectly frozen. The recipient said it was delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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What my niece received for her birthday present was amazing...

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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We got the cake on the day we chose and it was frozen as expected on dry ice in a cooler.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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3 orders in so far you haven't made me want to pull my hair out.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Food was fresh and delicious! Delivery process perfect!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Website and ordering were easy
April 15, 2020

Website and ordering were easy. Delivery was quick.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Whole experience
April 15, 2020

Whole experience. Delivered on the date that it was said to as well.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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My brother-in-law texted to me " those are some damn good pastries"!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
April 15, 2020

Delivery was as promised. Quality was over the top! Thanks!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Caroline A.
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Lovely packaging, generous portions, really felt like it was worth the money

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Somehow, despite pandemic shutdown, everything delivered on time and in perfect shape.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered close to time and cookies were all intact

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything I order from Goldbelly is super delicious. The products always arrive when Goldbelly says they are going to arrive. I would think that Goldbelly will become more and more popular as people know about it. I am trying to spead the word as I cannot imagine living without Goldbelly. Thank you.

Date of experience: April 15, 2020
Virginia
3 reviews
2 helpful votes
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It was amazing
April 15, 2020

It was amazing. Perfect Easter gift for my family.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was easy to explore and I found some places that I ordered from.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
April 15, 2020

Delivery was on time. It was a gift to a friend and she was thrilled to receive it.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Pie was very well-packaged to prevent damage and delivered on expected day. The recipient got an email in advance letting her know about the impending delivery so she could arrange to receive it.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States