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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The pizza taste great, easy to reheat, made the family very happy!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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All went well: on-time delivery; food at cold temp upon delivery; amazing food!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered on time even when it was ordered with short notice

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order
April 15, 2020

Easy to order. Food was delivered a day early and was delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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So far we have ordered from five places. 3 received fine and another scheduled for next month. One place though we aren't able to see whether or not it will deliver today. The FedEx thing doesn't show it moving So I think a lot depends on who you order from. Or maybe today is just a bad day for fedex

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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This was a surprise gift for my daughter. Delivery was smooth.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the rugelach was absolutely delicious. It was the perfect surprise for the Easter baskets!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything
April 15, 2020

Everything. Delivered on time. Let me know when it shipped. Great packaging. Will use you again.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Fabulous
April 15, 2020

Fabulous. Food was super tasty, arrived timely and was easy to prepare. We will surely order again. Fun fun.

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Absolutely perfect, sandwiches were delicious and directions were spot on. Packaging was sufficient, everything arrived cold and on time. Highly recommend!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery time was great
April 15, 2020

Delivery time was great. Food was packaged safely.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Perfect communication, directions and product. Delivery was on time as well! Loved the experience!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Selection of vendors
April 15, 2020

Selection of vendors. Vendors timeliness in order shipment and communication for preparation and storage. Efficiency of customer service team.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Emails kept me apprised as to when my gift was being delivered. The recipient enjoyed the gift. Also your site has a variety of different items to choose from which appeal to different palettes.

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Still waiting on my credit for discount from the kelly show

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Order was on time & cake was absolutely delicious.

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was excellent, navigating site was certainly easy.

Date of experience: April 15, 2020
Virginia
3 reviews
0 helpful votes
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My item arrived on time and in good condition. Everyone was pleased with the product!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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I sent an email and have not heard from anybody yet except that they got it. Ice cream trimmings we're open and on bottom of box. Please acknowledge

Date of experience: April 15, 2020
Virginia
2 reviews
0 helpful votes
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I placed four order and all four were very well. One of the four was left at the wrong building, but with the delivery notification my son was able to go out and retrieve it.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States