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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything went extremely well! The food was flown in overnight (Thank you for "keeping your word" on the delivery date) and Ferrara Bakery's food could not have been more delicious!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Came on time and was delicious and very fun to eat.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything - easy to find what i was looking for, easy purchase and great food!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Even in this crazy time all the food made it fairly quickly!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Joni F.
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The items were packed exceptionally well! The taste was Good also.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was so easy to order
April 15, 2020

It was so easy to order. The shipment arrived on the day expected and was expertly packed so that everything was still frozen. We will be ordering regularly! My mother ordered as well and received her order and was thrilled :)

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Fast delivery this was a gift and the recipient was thrilled with the hot cross buns. Order was easy to place

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything
April 15, 2020

Everything. The site was easy to navigate. The food was well packed and arrived on time and the pie was delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Smooth transaction
April 15, 2020

Smooth transaction. Fast ship. Fast delivery. Just as promised.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Jessica D.
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Everyone liked the brownies, the packaging and it was on time getting here.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was great
April 15, 2020

Delivery was great. My daughter loved what I sent.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Product was exceptional! Delivery was quick. Arrived exactly when it was supposed to. Excellent service!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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The cookies arrived on the day expected. However, the basket (Easter) that it arrived in was not what I expected and the Rabbit head was detached. It looked to be attached to the basket which made a nice presentation.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
Follow Susan W.
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Delivered on time, well packaged and awesome bagels!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
April 15, 2020

Everything was perfect. From ordering to delivery to eating the meals we ordered.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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On time, beautifully packed for shipment. Great quality!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and everything came on time and was delicious.

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Everything
Packaging was perfect and the food was awesome

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on date I signed up for
April 15, 2020

Delivered on date I signed up for. Food tasted great. Recipients were very happy!

Date of experience: April 15, 2020
Virginia
1 review
0 helpful votes
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They end product received good reviews from gift recipients.
Once support contacted me about an ordering issue, they were great and followed up.

Date of experience: April 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States