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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Packaged nicely
August 12, 2020

Packaged nicely. Arrived on time. Easy instructions.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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First of all the pie was amazing! And nicely packaged
And my note was included!

Date of experience: August 12, 2020
Virginia
2 reviews
0 helpful votes
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Everything was perfect
August 12, 2020

Everything was perfect. Got there the day that I wanted to. Person I got it for justloved it very easy put it in the oven was very happy

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The cakes I ordered arrived on time and they were perfect in appearance. I am so glad I ordered these cakes through Goldbelly!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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I got a birthday cake for my daughter arrived in time exactly the date I picked. The cake was delicious from Carlos bakery
I will order again from this website. Thumbs up!

Date of experience: August 12, 2020
Virginia
3 reviews
1 helpful vote
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Packaging was great
August 12, 2020

Packaging was great. Cake was as described. Delivery on time as promised.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Wonderful packaging, on time delivery, quality product!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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When things went wrong, you took care of them immediately! If only other companies treated their customers with such respect!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Food arrived as scheduled
August 12, 2020

Food arrived as scheduled. Everything went as planned. Very satisfied

Date of experience: August 12, 2020
Virginia
2 reviews
0 helpful votes
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The packaging was on time and very well liked and good and tasty.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Delivery and all that was promised in regards to taste, amount, and ingredients.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Package arrived as advertised and in
August 12, 2020

Package arrived as advertised and in excellent condition despite the hot weather

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived on time, the sour cherries were in excellent condition.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Packaged well, very fast delivery across the US... came from West Coast all the way to East Coast in just a couple days.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The ordering process was smooth sailing. I had no issues online. The delivery was wonderful as well. My pizzas were frozen when they arrived and the packaging was secure. I am very happy with my Goldbelly experience.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Cannot believe how fresh they were! Literally like I just walked out the store with them. Definitely helped me get my craving satisfied during this quarantine

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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They arrived intact, in a lovely package and were all very yummy!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Ordering and status updates were a good experience. The cheesecake was delicious.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Excellent shopping experience
August 12, 2020

Excellent shopping experience. Package arrived on time & well packed.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Order was delivered on time and product was delicious!

Date of experience: August 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States