Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Marie B.
Unfollow Marie B.
Share Review
Report Review

Every thing, it arrived on time, I didn't need them until Sunday. They were nearly packed, I just put them in the frig. And. Were great.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Jenna S.
Unfollow Jenna S.
Share Review
Report Review

The cake arrived on the day that it was supposed to. I received a fast response when I emailed customer service about the delivery time frame, after I placed the order.

Date of experience: August 12, 2020
Virginia
2 reviews
0 helpful votes
Follow JED W.
Unfollow JED W.
Share Review
Report Review

Cake from Carlo's arrived on time and in perfect condition. It was excellent!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Tanya J.
Unfollow Tanya J.
Share Review
Report Review

Amazing! Came perfectly cooked for our celebration. Thank you.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Vincent S.
Unfollow Vincent S.
Share Review
Report Review

The lobster tails from Carlos bakery were in the cooler. Product was good.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Food came exactly when promised Food
August 12, 2020

Food came exactly when promised
Food remained frozen

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Dylan F.
Unfollow Dylan F.
Share Review
Report Review

I thought the whole process was great. Shipping information was amazing and the cake was really good. We can't wait to order something else just having a hard time deciding what to get.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Alistair L.
Unfollow Alistair L.
Share Review
Report Review

Ordered the rainbow cake from Carlos bakery for my nephews 5th birthday. He LOVED it and now all my moms friends want one. I didn't get to taste it since we are in different states but I heard it was good.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Rita M.
Unfollow Rita M.
Share Review
Report Review

Ordering and delivery was amazing
August 12, 2020

Ordering and delivery was amazing. Absolutely no problem with either

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Ian A.
Unfollow Ian A.
Share Review
Report Review

The quality of the cake was great and delivery was timely.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Jessica J.
Unfollow Jessica J.
Share Review
Report Review

Everything went very well
August 12, 2020

Everything went very well. The cakes I ordered from Carlo's Bakery were delivered on time, delicious, fresh and looked as pretty as pictured. I ordered them as a special birthday treat for my teenage granddaughters and they loved them. They were pricey, but worth it!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

We were notified when it was going to be late due to a big storm and kept informed.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Eva R.
Unfollow Eva R.
Share Review
Report Review

Customer service rep gave me a credit
September 30, 2020

Customer service rep gave me a credit and the cake was good

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Peggy K.
Unfollow Peggy K.
Share Review
Report Review

I ordered NY Bagels for Aunt's birthday, who grew up in NY and moved to California. Goldberg's did a great job delivering my Aunt a birthday wish!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Carolyn S.
Unfollow Carolyn S.
Share Review
Report Review

I ordered the Coconut Cake
August 12, 2020

I ordered the Coconut Cake. It was so good! It was very moist, arrived when it said it would and was thoroughly enjoyed by all!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow barbara F.
Unfollow barbara F.
Share Review
Report Review

Selection and ordering process easy
August 12, 2020

Selection and ordering process easy. Timely shipping.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Connie G.
Unfollow Connie G.
Share Review
Report Review

Delivery was right on schedule and cake arrived in beautiful condition.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Food was delicious, came well packaged with easy helpful directions

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

The bacon was a gift to my nephew - he said it was delicious

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow Emily R.
Unfollow Emily R.
Share Review
Report Review

Easy to order from, item was as described and packaged perfectly.

Date of experience: August 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States