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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was a gift and she was
August 12, 2020

It was a gift and she was delighted!
Got here on time and tasted great, just Ike when we had it in NYC

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The order was processed quickly and accurately. Appreciated getting notification of the expected delivery date to the out of state recipient.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Yummy! Such a wonderful treat from Chicago. Pizzas were as close to restaurant experience as one could expect. Just heavenly.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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From order to door, everything went smoothly. Gift was received right on time!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The cake was yummy
August 12, 2020

The cake was yummy. The packaging had thawed due to the oppressive heat, however the cake was damage free.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Shipping was good and the cake slices were great! I appreciate the free shipping and discounts. Thank you.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
August 12, 2020

Delivered on time. Great quality, as if I had just picked it up at the bakery.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The ordering process and delivery went so smoothly. Also (obviously) they loved the food (it was a gift). I will use again for sure!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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They were packaged well for shipping
August 12, 2020

They were packaged well for shipping. Arrived in a timely manner.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The communication was great and the gift receivers were so thrilled and surprised!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The items arrived when I wanted them to... birthday surprise.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering online, delivery time was as expected

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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First time user: I ordered a beautiful birthday cake from We Take the Cake. They're in Florida and I'm in Oregon. I thought the chances of the cake arriving undamaged would be slim to zero. But happily the cake arrived in perfect condition and right on time. And it was super tasty!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Food was amazing
August 12, 2020

Food was amazing. Took longer than expected to get here but everything was still frozen.

Date of experience: August 12, 2020
Virginia
2 reviews
0 helpful votes
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Food was fresh and just as described on the site. We loved it!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and the product was fresh and perfect. It was no nice to get a little taste of NYC since I can't travel there right now.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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I can't bring too much details because was my first time eating the cheesecake, but I the experience was good

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Good food, Delivered on time
August 12, 2020

Good food,
Delivered on time.
Fun to get food from other places.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Harbour house crab quality was awesome! Food well packaged. Total 10

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Products were as described and shipping/delivery process was perfect.

Date of experience: August 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States