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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easy ordering and web site is quite diverse with its products.
Everything we ordered. Came when goldbelly said and it was wonderful my family is asking me to order more
On time, well refrigerated. Sent a four pack of cape cod pizzas to my daughter in Raleigh(she grew up in MA).
This was a gift to delight a family staying safe at home during this trying time in our civilization! The entire family, three generations, had fun putting together their lobster rolls and enjoying the desserts! It was a great way to deal something together and stay safe! Thank you for a great service!
The food arrived on time, packaged well, and ready for feasting. A delicious treat!
Delivered right on time and the cake was moist and delicious!
Your attention and rectifying of my ordering error. Delivery on time.
Everything. Ordering was clear choices were great and delivery was as promised.
Ordering, shipment and delivery were smooth and seamless. Subs arrived fresh and well packed. Quality of the sandwiches was off the charts delicious, generously packed with meat with rolls that were to die forthe next best thing to being at my old home town and eating them there.
Have only received the Town Hall and Bludso's so far. The town hall is always great. First time with Bludso's and very impressive. Flavor and quality is great.
Best pimento cheese and onion dip. Well packaged and still fairly cold when it arrived.
Packaged was delivered on time and adequately pack with ice. Will order again from the site.
Shipment from Angelinas came right away. However, I have not received the rest of order yet. Food was okay.
Everything was delicious! My daughter sent it to me as a birthday present. I loved it so much I sent it to my brother and sister-in-law who are house bound! They too loved the food plus the whoppie pies!
Everything went well. Website is well organized, includes a variety of products, includes customizing for many products, good communication, items shipped quickly and were well-packaged.
I was very happy with the speed of the delivery of the product. Although it was a gift, I did see a picture of it and it looked just as expected. I'm really looking forward to ordering again.
Delivery was fast and food was fresh and delicious.
Everything! You people are outstanding. I ordered some stuff from Omaha Steaks and they failed big time. They doubled charged me and never mailed anything out. On this side I ordered from you and I got my stuff within a week and you only charged me one time. Fantastic work and sending it out. We needed it and you answered the call. Great work and everything tasted GREAT! You have top notch items and service. Thank you!
Son received crab cakes as promised. Looked good. Hasn't eaten them yet.
Everything arrived great. Good communication on when it would be delivered. The pies were excellent!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

