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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The packaging, the speed of delivery and the product. All three were great. Thank you.
This was a great experience. The tracking, the promptness... the quality... perfect.
Delivery on time! Good packaging and exactly as listed
Order was exactly as advertised. Having eaten at the NYC Shake Shack and the one in DC, I was concerned the beef blend wouldn't be on par. I was mistaken- perfect Shack burger.
Really like the selection, quality and timely delivery.
The cake was fresh and delicious, and looked better than the online pics! It arrived on time for a birthday party! Awesome!
Crab cakes were delicious. Also very easy to cook.
Shipped on time, even when I ordered far in advance. Good products. Thank you.
Shipping was on time and the product was excellent
The food was wonderful. Delivery was on time and the food was packed very well
It was shipped fast in a ride Frozen I was delicious
Delivered on time. Our daughter was very happy & said they were the best rainbow cookies she's ever had. Thanks again
Well-packaged, delicious food with clear preparation instructions
Where is my order be delivered to my niece in Washington state. It's been several wks
And, I rec'd an email from your company
That arrive 2 wks
Delma B
Information sought was received in a very timely manner, clear and concise.
Exceptional service! I have never had a bad experience ordering with goldbelly.
Everything went well, from ordering, shipping notification to delivery. You all do great selecting the restaurants for this program
The packing and the delivery were well done and satisfactory. Dish was tasty.
Order was very timely and everything delivered great!
The cakes I purchased arrived exactly on the dates I requested. They were all packaged very well. They arrived in perfect condition, and they were all delicious. I can't wait to order again.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members