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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Judith M.
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The pizzas were delicious! Crispy crust, with savory toppings. The flavor of the sauce is the perfect blend of tomato and spices.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Everything
April 25, 2020

Everything. Ease of order, shipping was on time and packed well. And the Coneys tasted as if I was in Detroit. Great job!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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On the past, pies I ordered for my children were successfully delivered. This time the order (to me) was so delayedover 3 and a half days sitting on a delivery truck,'that Inwas afraid to serve it. I called Damgerously delicious anpies and they said I should toss the chicken pot pie and ask for a refund or
New pie. She that is what I am doing.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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The package was perfectly on time
April 25, 2020

The package was perfectly on time. Items were great!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Fast delivery and fresh food that taste as if we were actually at restaurant. Great experience.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Delivery when expected
April 25, 2020

Delivery when expected. Pizzas were delicious. Packaging was excellent. Similar quality to eating at Emmy Squared in Brooklyn!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Food was great! Especially loved the cream cheese and bagels

Date of experience: April 25, 2020
Virginia
2 reviews
0 helpful votes
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Russ and daughters smoked salmon great but as we live in Manhattan it just seems too much with delivery

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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The quality of the ingredients and directions were great.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Shipping, transparency on
April 25, 2020

Shipping, transparency on costs/timing/tracking of product

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Excellent job will be back for more cakes. Carlos Bakery is the best..

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Ordered on Friday - order arrived the next day, on Saturday, perfectly cool and well packed. The salted house-made salmon was amaaazing as was the cream cheese. The herring was somewhat sour (pickled in vinegar; we usually prefer the European version, made just with brine) - but our recipe asked for added vinegar anyway, so it was perfect.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Cheese spread was delicious and it came in just a couple of days.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Everything! Site was easy to navigate and gift order arrived on time - the recipients said it was the most amazing gift they ever received!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Within 24 hrs
April 25, 2020

Within 24 hrs., my order arrived in excellent condition! Everything was delicious! Will order again soon!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time, and was delicious!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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I still didn't get my order it's not going to be cold anymore it was supposed to be here in April 23 its April 25 still nothing

Date of experience: April 25, 2020
Virginia
2 reviews
0 helpful votes
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This was a Birthday gift for my mom. She's a senior and with no mobility doesn't get to go out much, especially now. She was so excited when she received her lobster rolls from McLoons! Thanks Goldbelly for making her day!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Shipped quickly and was packed
April 25, 2020

Shipped quickly and was packed beautifully! It arrived just as if we had picked it up from the bakery and was a big hit with the whole family!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and convenient, my order was delivered on time, communication was great

Date of experience: April 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States