On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My recipient enjoyed his birthday cake! So did his family!
Delivery was on time and recipient said the pie was delicious. Easy to use website and I used discount code.
Arrived frozen in good condition and cake thawing process went just as described. Fun way to prepare for an upcoming birthday with a delicious and beautiful cake, social distance style.
Delivered right on time. The recipient was delighted with the gift and said it was delicious! Thank you!
Delivered early, packaged well, and it was absolutely delicious
The ease of ordering. The selection of burnt ends.
Everything went well, easy to order, it got there when they said it would, my friends reported back that they loved it!
Ease of ordering. Prompt delivery. Product as promised.
Perfect packaging, excellent quality of food & easy online ordering through Goldbelly! I LOVE GOLDBELLY!
The cakes were amazing and I hit the special offer of getting 2 cakes for the price of one. After ordering the cake, I found out we had another birthday so we celebrated both and they each had their own cake.
Package arrived in timely manner, content was fresh and had date made attached. Very professional service and I will recommend to family and friends. Thank you for sharing your products across country.
Took too long to get...
I ordered a crab sandwich... when it arrived I was disappointed BUT after following the instructions and eating the sandwich it was delicious!
The trouble is that it cost $100.00 for a small crab sandwich... way to expensive...!
Iam NOT looking for a bargain but at $100 its a joke. Hope you can figure out a way to bring in the food at a more palatable price... thanks, Morley
I received my order in a timely fashion and your price was reasonable
Easy ordering process, delivery was on-time and cake was arrived in good shape.
My order was a gift for someone and it was received on time. The recipient was very excited!
Delivery made it in perfect timing, packaged in a neat and orderly way, with cute finishing touches. Recipients said "IT WAS THE BEST LOBSTER THEY'VE EVER HAD! AND TASTED SO FRESH!". So thank you for that wonderful gift I was able to give my parents who live all the way in California while I reside in Maine.
Everything was great! It arrived on time and frozen. The person that received the gift was delighted!
Easy navigation. Great offer. Easy checkout. Great follow-up communications.
Delivered sooner than expected. Food stayed fresh.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members