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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived on time in good condition
August 13, 2020

Arrived on time in good condition. Plenty of communication on package in transit.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The food was incredible! One of the best burgers I've ever had. Highly recommend this limited time offer!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Received ice cream no issues this time. Good customer service, responsive. The owner of the company was very kind also.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Ordering, speed of shipment ease of
August 13, 2020

Ordering, speed of shipment ease of purchase on line

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Everything was great! The lobster tails came in time and they turned out great!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
Follow CYNTHIA R.
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Lobster tail desserts were perfect temp. Mcloons lobster & bread was absolutely delicious. Great instructions

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Got the bagels they are ok really not
September 30, 2020

Got the bagels they are ok really not liking them but i will eat them

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Haven't gotten the second order yet but loved the first one that arrived. Great packaging and on time!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Pizza was still frozen when arrived
August 13, 2020

Pizza was still frozen when arrived. Well packaged and delivered within promised timeframe.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Fast shipping, easy to use website and tracking features. Loved the explore options by region and types of food.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Great products and when they say they will deliver a certain day that is the the day it arrives.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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It was yummy! Shipping was good, I was able to track it easily and the food still tasted fresh!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 13, 2020

Everything went well. The order arrived on time and in great condition. The cake was delicious.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Great Customer service, will use again and recommend to family & friends

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Easy to order
August 12, 2020

Easy to order. Delivered on time in perfect condition. Delicious!

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Everything
August 12, 2020

Everything. Easy to order. Shipped properly. Food amazing.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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The service was easy to use, the delivery was quick and the food was delicious. Thanks so much

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Shake shack burgers came out fantastic - exactly how they taste from the restaurant.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Everything
August 12, 2020

Everything. I love that you gave me everything needed including wet naps! The rolls were stuffed with lobster meat! Very filling.

Date of experience: August 12, 2020
Virginia
1 review
0 helpful votes
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Lobster rolls arrived still cold and
August 12, 2020

Lobster rolls arrived still cold and authentic, it was so delicious

Date of experience: August 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States