On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The order was exactly what we wanted and delivered when we had requested.
Everything went well. The ordering system is perfect. The packaging was impeccable and the product was better than I remember it being when I used to get it my self from them. You didn't send me a crumb cake. You sent me lining memories of my time with my grandmother. Thank you so much.
Order was at my door literally 24 hours from purchase. Crab was amazing and learned how to clean them myself. Would definitely recommend! Love love Pike Place!
Easy to navigate site and order! Quick delivery, excellent product- will order again.
Cake was moist and light and tasty! Excellent! Thank you!
No problem in placing the order. Order arrived as requested.
Cake and bao were both amazing and packaged really well
Your customer service got back to me right away as I had to change the delivery address.
Delivered as promised and in perfect shape. Instructions were also included!
Product arrived on time in a seriously good shipping container. Best I've ever seen.
Fastest delivery! Product made Aug 8 got Aug 10. My wife and I loved the banana pudding and the carrot cake pudding. Well packaged.
It arrived still mostly frozen and the dry ice hadn't melted all the way. The individual bars were soft but were ok once we put them in the freezer.
Delivery on time, response time to email very fast.
Delivery from 3 different vendors arrived on time on my son's birthday. Thank you.
Amazing! Loved the brownies and the quick shipping! Thank you!
Everything went well. The pies were delivered on time. My family enjoyed them.
Arrived right on time. The cakes were gorgeous and delicious. Thank you!
Our delivery arrived on time. We got exactly what we ordered.
The site was very easy to navigate, and the prices were so reasonable!
Everything on all my last orders were perfection
Thank you!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members