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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I had a few issues but I had help from the friendly customer service name Mia D and she fix my order thank you
My first Goldbelly order contained damaged food. When I contacted Goldbelly, I received prompt and very helpful customer support, with a full credit to my account. Very satisfied with my next order.
Everything went well, easy, fast delivery, and heavenly rainbow cake!
Delivery came on the expected date. The biscuits were good.
The brownies were a gift and they were delivered in a timely manner and the recipient said they were packed well and were delicious!
There was still dry ice keeping the food still frozen upon delivery. Shipped super quick as well
Everything, from ordering to the careful packaging to the delivery.
Received on time and in good condition. The product was packaged very well, and the cakes were delicious!
The product - choc fudge cake from Carlos Bakery - was excellent
Everything was fresh, delicious and delivered on time.
Everything was super easy to make and meat arrived still partially frozen which was great!
The cake arrived as a surprise for my sister and her fiancé on what should have been her wedding day. Arrived right on time and exactly as pictured! I was impressed at it shipped so quickly from Florida to California in less than 1 week!
As the recipient put it, this gift was "spectacular "
It was a wonderful gift and everything was packed so well!
I got delivery on time. Customer service was informative and friendly
The cheese cake was phenomenal! Hard to believe it was a low carb cake! You have a customer for life now!
The order was delivered on time and the taste was good.
Magnolia bakery banana pudding was every bit as good as we remembered 15y ago when we lived in NYC. Perfect anniversary gift!
Food arrived safely and on time. I could not have asked for an easier transaction.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members