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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The cakes showed up on time and frozen in dry ice. They were not damaged in any way. Everything went to plan.
I just received the cake I ordered well in advance for my wife's birthday. Everything pointed as an extremely pleasant experience with Goldbelly and their customer service was prompt to reply when I reached out to confirm the cake would be in fact shipped.
Cake shipped 2 days ago (they didn't offer a faster delivery) and site clearly explains that the product is properly packaged and protected to keep the products in the best temperature (as possible). Well, I can't really explain how disappointed and mad I am by what just came out of the box. Pictures speak for themselves. Cake looks like it had been tossed around. Plastic cover is damaged, it was really poorly cooled with just 1 ice pack and the shipping box was damaged and did not indicate fragile in any way or form. I've reached out to Goldbelly and still waiting for a response. Will definitely ask for a refund because the cake has gone bad and is inedible.
Shipment was delivered on time and packed very well.
Delivery was on time. Food packed well and stayed cold. Lobster was delicious.
Everything. It was my first experience and it was flawless.
The order came the day that we expected and the food was delicious.
Delivery was on time, food was well packaged and heated up well.
Everything, great communication, timely delivery and wonderful product
I have been very pleased with Goldbelly order In the past. This is the first time I received stale bagels. Customer service has yet to contact me.
The food was delicious. The instructions were simple to follow.
Most orders arrived well-packaged, something I was worried about.
The delivery arrived on time! We purchased ice cream for a very special birthday and it did not disappoint, the ice cream arrived super cold! This site is so awesome!
Fantastic
Timely birthday delivery— from coast n to coast
And so delicious
Shipping was right on tome and the food was incredible!
I had to return an item because of damage. I received a credit and I was able to find another item. The process was handled well.
Delivered on time, came packaged perfectly and tasted good!
The shipment came in a timely manner. Banana pudding tasted good.
The order was changed as I requested and delivered on the correct day.
Delivery was on time, package came with no damage and tasted amazing.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members