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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipped on time
August 13, 2020

Shipped on time. Excellent product loved by my Dad for his birthday.

Date of experience: August 13, 2020
Virginia
2 reviews
0 helpful votes
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Great selection, easy ordering process and timely delivery.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
August 13, 2020

Fast delivery. Fresh as if we had caught it ourselves

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Packing was great, preparing instructions were easy to follow and the product was outstanding.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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I purchased from McLoons Lobster Shack for a surprise for my father's birthday. He was so excited. He said not only were the lobster rolls delicious he said everything was packaged up perfectly. He was also very happy with the ease of putting them all together. Thank you for making my father's birthday a great one!

Date of experience: August 13, 2020
Virginia
2 reviews
0 helpful votes
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Arrived when scheduled
August 13, 2020

Arrived when scheduled. Tried a Baked Potato one for breakfast with eggs, really good. Look forward to trying all of the varieties.
I like that they are NOT fatty or greasy!

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Delivery went well
September 30, 2020

Delivery went well. Short ribs fantastic, Ali g with the Mac n cheese.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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I live on Kodiak Island, Alaska, so I was wondering, but they came in quite nicely and very frozen. Good Job!

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Great overall experience ordering, receiving and eating the lobster rolls.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Made it clear when to expect
August 13, 2020

Made it clear when to expect delivery
Well-packed, fresh when arrived
Delivered as promised

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls were delivered on time. All the was included in the box was well organized and fresh. The lobster was delicious.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Delivery, packaging, lobsters were
August 13, 2020

Delivery, packaging, lobsters were amazingly delicious

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Swift delivery
August 13, 2020

Swift delivery. Excellent quality food well packaged for shipping. I thought I was standing in Central Grocery in NOLA when I took that first bite! Delicious muffuletta! Have already shared this wonderful experience and Goldbelly's website with several friends.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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We received the package on time and in perfect conditions

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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My gift arrived exactly on the right day and was enjoyed by all!

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was made as promised in spite of massive hurricane damage in the area.Don't

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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It was simply perfect
August 13, 2020

It was simply perfect. Thanks for the taste of home. Will order again soon.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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The response to my delivery issue which was resolved after I spoke to Mr LaFrieda
Saturday deliveries definitely need improvement

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Easy order process and the packaging from the restaurant was very nice.

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery, when promised
August 13, 2020

Prompt delivery, when promised. Beautifully, securely packed. Fresh seafood!

Date of experience: August 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States