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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The ordering process was quite simple to complete.
Everything from the ordering process to the delivery. Everything went perfectly!
I ordered my daughter a birthday cake to be delivered on her birthday and they sent it 3 weeks before her birthday. Very disappointed
It was easy to find what I was looking for and place an order on Goldbelly. The delivery went off without a hitch, on time as promised. The recipient loved the gift!
Terrific customer service working with me during very bad weather conditions.
The food was great. The selection was overwhelming on the site. Lots of things where we wanted to use our gift card, so hard to decide.
My experience with Goldbelly was great! I placed an order from Girl and the Goat in Chicago, everything was awesome! Will be ordering again!
The cake was delivered on time and it was delicious.
Delivery on time perishables well taken care of. Excellent service getting seafood from 3200 miles away!
Quality, ease of ordering, fast shipment, notifications
All the things we have ordered and been very good. My family and I have been sending food to each other as d at osculatory treats during the quantine. We have enjoyed the many items we have been able to try from all over the US thanks to Gold Belly!
The Ess-a-bagel delivery was perfect. Was quick and the bagels arrived fresh.
It was quick and easy to place my order, once I could decide what I wanted.
The service was awesome. We shipped items to Minnesota and they arrived the next day in great condition!
The shipping was efficient and product quality was good
Product was delivered in great condition. Very delicious!
The product did taste great and arrived in good shape.
Shipping was timely and the lobster sandwiches I was told were perfect. It was a gift to my brother for his retirement.
It was a gift, they said they were delicious and that they liked them so much...
They also used the idea to send out as gifts
Thank you, such a fun and delicious gift idea
The food came in perfect condition, and the ability to cook it to pretty much perfection is there. Not like reheating a pizza the next day. It was delicious.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your thoughts. We're sorry about this technical glitch on our end! I see a team member of ours was able to rectify this for you after you wrote into us at our support email. Thank you for allowing us to make it right for you, and we hope you enjoy your next order with us!