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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Wide variety of products, good email updates, and replies to questions were received.
Fed Ex messed up my delivery and by the time it arrived it was all mush. Goldbelly re-shipped at no charge to me a new order. That time it arrived perfectly.
Made my mom and brother so happy! Nothing like New York Pastries!
Timely delivery. The frozen goods were very well packed.
Super unique gift ideas -- I feel as though I could probably order specialty items from practically anywhere across the US -- very easy to order!
The food was packaged perfect at plenty of ice on it and it got to my house in two days and I love that thanks gold belly
The Muffalettas were as fresh as if we were all eating them in Central Grocery in New Orleans. They were still fresh as we all had seconds the next day. My kids who encouraged me to visit NOLA, just loved them and new nothing about Goldbelly until the food package came. They were very impressed and this will be an annual treat, every August when I visit Indiana.
I ordered this cake as birthday surprise and paid for it to be delivered on a specific date on this persons vacation. It was not delivered and had the person when home from the vacation. I had to have the cake re routed to their home town. When the cake was finally delivered it was left on the door step no one rang the door bell. The cake was melted and looked horrible. This cake cost 64.00 that's with shipping, such a disappointment for me and the recipient. I'll post a picture of the cake of how it was right after taken from the box. I do not recommend this place.
From start to finish- everything was great! The carrot cake arrived on time, in perfect condition, and I'm told it was delicious!
Package delivered the day it was promised. Thank you :)
Although the cake was very good, the postage is outrageous.
Ordering was so easy. So many choices. Order arrived on time! Food was wonderful and well packaged
Easy to see products and determine what I wanted. Easy to order.
Kept customer informed of delivery process and product arrived as promised
Arrived in a timely fashion and well packaged
The recipient was delighted with product
Easy order process; food was received in good condition, fresh and tasty.
Well I placed the wrong order and when I discovered went into panic. I reached out to you and you cotrected the order (no price difference) and my recipient was delighted with their pie! Order was on time. They loved the pie, said it was delicious.
Shipment arrived on time with the meat still frozen. Food was fantastic and reminded me of visiting the restaurant, even though across the country.
Delivered perfectly on the date requested. WOW! How often does that happen?
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret to see this occurred with your order. Thank you so much for bringing this to the attention of our customer service reps. Upon review of your order, it looks like a resolution was met to your satisfaction. We hope you can enjoy something with us in the future. Take care and stay safe!