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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything was perfect! I got to pick date for it to be delivered, and it was the perfect surprise for my daughters 25th wedding anniversary
Everything about the process went extremely well. The only issue was my daughter discovered a hair embedded in the frosting of the cake. Outside of that, everything was good.
Everything! Cake was put on truck for delivery at 0700. Was about 98 degrees as and cake didn't arrive until 1800. Still had dry ice and cake was frozen! I was ecstatic and the cake was awesome!
Oh, wait! I have ordered twice, one will be delivered on Friday or Saturday. My family and friends were all gaga about the cake I ordered for my daughter and wanted to know how to order, so I told them! Thank you
Everything - quality of product... delivery promptness... all good
Delivered on time and everything arrived in great shape.
The packaging on all three items was very good. The clam chowder had a good flavor, but was short on clams. The tropical cakes have been good. We haven't tried the lobster bisque yet. I sent the Savannah candy to a friend who is southern and she said they were very good.
The package was shipped and received. Goldbelly did a fine job. The product arrived in satisfactory condition.
The cupcakes were quite warm. Fortunately, they were secure enough that the frosting was intact. They were delicious just like the ones we bought in NYC.
Ordering process, confirmation, and the availability of product from Russ & Daughters
Great selection and delivery was on time. The cake was moist and delicious.
Ordering and delivery - on time and not defrosted.
Everything was great. Delivery was on time and the bagels are amazing. I'm original from New Jersey and moved to Nevada 8 years ago. Bagels here taste like rolls so I'm very excited to order from you.
Everything arrived on time and packed well to withstand transport and eventually consumption.
Customer service was in top of a glitch. Seem less delivery per committed ship by receive day. Great order fulfillment. Thanks!
The time of delivery was right on time, the cake was still frozen.
Ordering was easy, item arrived on time, no problems.
Arrived as scheduled. Packed nicely. Heated up well per instructions.
Everything. From selection to ordering to timeliness of delivery to quality of food
Everything. The food arrived perfectly frozen after a two day delivery from the Pacific to the High Sierra.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members