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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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On time delivery
May 7, 2020

On time delivery. Food was in perfect condition and tasted great. Packaging kept food cold and well-preserved. I recommended Gold Belly to my staff at work.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Timely delivery
May 7, 2020

Timely delivery. Lobster rolls were out of this world! Honestly, they were delicious! Fresh and perfectly cooked. Rolls were fresh. The moon pies were also good. I will definitely buy again!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything thing arrived just like it should have..

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The person I gifted this to said it was the best German chocolate cake she has ever had.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything Easy to purchase came on time and most of all delicious

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and in good condition. It was enjoyed by my gift recipient.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Product came well packaged and delivered when promised. Pies look delicious but have not tried them.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Order was delayed
June 12, 2020

Order was delayed. After 5 days I sent an email to your customer service email and never heard back.
On day 7 I vented to Marucas Facebook page and they contacted me
Then fixed it.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Wanted Montreal bagels
May 7, 2020

Wanted Montreal bagels. Checked Goldbelly and found one of the two makers I'm good with. Ordering was quick and easy.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything went as expected - They seemed thrilled with this gift!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time and the food quality was excellent.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Love the product! I received this originally as a gift and I already have sent two! Beautifully wrapped and love the shell spoon!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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At order time I thought I was given arrival for Tuesday and product arrived Wednesday. I don't know when it was actually shipped from Ess-a-bagel. The Pizza is scheduled to be delivered in July. Its so hot in Texas in July that I hope package is shipped with dry ice.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Lobster was fresh and delicious. It was delivered at the expected time, and it was plentiful.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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On time delivery, good messaging regarding status, etc

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The box was delivered when expected and in excellent condition. A nice surprise for my sister.

Date of experience: May 6, 2020
Virginia
2 reviews
0 helpful votes
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Food quality was awesome! Our friend loved the surprise.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Goldbelly always inspires me to get the very best for someone else. It feels like a naughty pleasure to shop for people.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was a gift
May 7, 2020

It was a gift. Food was delivered on time. I was told everything that was eaten so far was very good.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 7, 2020

Delivery was on time. A question about a missing item was addressed quickly and resent out. Food was delicious and fresh!

Date of experience: May 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States